Cookies Kalamazoo Dispensary

Called in unhappy about product we got from this store. After seeing some of the flower I purchased was harvested as far back as 3/12/2021 (20 months) I asked to speak with a manager and Kristin was who I was on the phone with. After telling her we love their store and product we were upset when we got home saw the dates and weighed the pre packaged eighths and some being 3.19 grams and very very dry. She explained it was because it was on sale but I let her know flower almost 2 years old and it being almost a half gram off per bag and me buying 13 I wasn’t happy also this being the second time we have got eighths we haven’t asked for or got doubles of when we did not ask for that Kristin told me it is how it is and they can lose ours business. Very rude and unhappy with how they handled the whole situation. – Gage Marcuccilli

Great first time experience, Great deals ,Great customer service. Bud tender Luke was awesome to deal with I'll definitely be back. 80 dollar zips was really good very surprising. – jscrilla Jdilla

Super helpful staff. Friendly as all get out. I was so stoked to be there and their energy matched mine 100%. It's a little more expensive than I'd like, but the atmosphere, staff, selection of products, and quality of products more than make up for it. I'll definitely be back again and again and again! – Stuart Kocher Jr.

Edit: Had an email exchange with a general manager. They rectified the situation. I would happily shop here again. Check the harvest date on the eighth bags if your curious. Half the bags I bought were harvested over a year ago. Won’t be going back there again. Can’t believe it. Bought these a couple days ago. Didn’t even think to check until now. – David

The largest selection that I've ran into lately in such incredible energy in the place And amazing prices! But if you're looking for a flower this place has so much it was so hard to even focus there was so much you could see every strain on display was amazing – Nova pruznak