They have the best customer service, HANDS DOWN! Every single time I come in every one is so wonderfully delightful!! Taylor has the most welcoming smile. Makes you feel right at home. – Heather Hanks
Great discounts for new customers. I had gotten a product from here the last time I visited that stopped working. So I asked the bartender about policies for replacing the broken item and they spoke to the manager about it for me. They gave me a brand new replacement from a different batch to help insure I wouldn't have the same problem. I appreciate how attentive they are to the customers and how friendly the service is. Thank you Proper for being here for people 💖 – Allyssa Marie
Had the BEST experience with our budtender Ally! It was nearing 10 o clock so it was crunch time and Ally didn't miss a beat. All the best flower, a beautiful assortment, and a variety that would make a bud lover cry out with joy! When you check out the hottest bud joint in KC, The Proper, make sure to ask for Ally. I guarantee she will not dissapoint! – Tyler Gerdes
I hold proper to a pretty high standard so I was excited they opened up a new location close to my house! First time I waited too long to be seen and have decided to do pickup orders since. Experience had been great with the helpful lady blade i believe ( your great babes ) but unfortunately I have gotten very dry buds two times now 😕 why even sale it?? I wont be back – KB
I had such an amazing experience at Proper Cannabis – Kansas City! From the moment I walked in, the space was absolutely beautiful — you can tell so much care went into making it welcoming and modern. Taylor at the front was incredibly kind and helpful right away, which set the tone for the whole visit. Dylan helped me with my order and was so personable, knowledgeable, and gave great suggestions that were spot on for what I was looking for. The whole team made the experience easy, comfortable, and genuinely enjoyable. You can feel the good energy in this place. I’ll definitely be coming back and recommending this location to friends! And the perfect stop on the way home! – Shaunye West
