Tyler is amazing! He was so friendly and knowledgeable. He kept his cool and did not try to rush anything- even on 4/20 their busiest day of the year! I can tell Tyler is passionate about what he does and with connecting on a personal level with customers. I placed my order on line, arrived and waited a few minutes before my name was called to head back to the cashier. I never have to wait long here. I love the Crestwood location. It is always clean, the staff is always welcoming, and it's typically not as busy as other locations. Highly recommend! – Erica Schisler
I love coming here :) amazing rewards, great flower, and Lo is the best sales person ever! Wonderful service, even made sure to inform me of any additional items for a great savings like a PENNY pre roll! Yes please! Can’t wait to visit again soon – Rosie Dean
My experiences usually are great here, but the receptionist manager lady scolded an employee in front of me today for running to grab a bite of food quickly during a rush that they had and I did not like that. I get it. It was busy, but the girl was hungry. Let her have a couple bites of her food if it is warm. I still love Proper. Great company and great employees, except for that receptionist manager lady who scolded the employee. – Elmir Selimovic
My 21st birthday was yesterday, and this is the very first time I’ve ever legally purchased cannabis from a licensed dispensary. I had no idea what to expect, and I was a little nervous because of it. However, I walked in and the man at the first counter was extremely polite. He looked at my ID, handed it back, and wished me a happy belated birthday! The waiting room was very comfortable and nice, and there were some products you could take a look at before being called back into the room where you actually make your purchase. It felt a lot like a doctor’s office, but this one was a lot more welcoming than a typical doctor’s appointment! When I was called back, I walked into a room full of premium, high grade products and super friendly staff. Everybody behind the counter wished me a happy birthday, which we all had a good laugh about! They were very professional, very concise and helpful with all of my questions and comments, and, most importantly, made the environment feel warm and inviting. I’m testing out the product I bought right now, and I can say with 100% certainty that they have pride in their work and making sure they sell high quality cannabis, and I have nothing but respect for them! If you just recently turned 21, I would absolutely recommend going here for your first dispensary visit! Small but comfortable environment, knowledgeable staff with funny and friendly personalities, amazing cannabis, and convenient location and prices! Thank you so much for your service! Like what the man at the front desk said, I will “remember this day for a long, long time.” He was very correct! – Dom Ran (Sirius Wot)
We come here often because the employees are nice and they always are knowledgeable about what we want. But our recent visits there have been anything but pleasant. We get the same cashier every time, a scrawny little white dude who has a chip on his shoulder. Very blunt, rude, and just an annoyance to deal with. He wasn’t even going to give us a discount until we mentioned something. And when we asked if we got $10 in credit, he rudely said “Yeah I was gonna get to that if you wait”. We like coming here, but we’ll happily take our business somewhere else if this guy keeps it up. It’s a weed store, not a line cook. – Kurt Wehner
