Codes Dispensary Lake St. Louis

Richie and Luther have excellent customer service skills. I greatly appreciate both for listening and caring about their patients/customers. Had a slight issue the visit before and Richie and Luther made sure I was taken care of. Thanks again! – Robert Zurweller

Had a fantastic time at CODES in Lake Saint Louis! The staff is super friendly and knowledgeable. The store was clean, they had a solid selection, and the overall quality that made me smile walking out the door. Best dispensary around town! – Canna Guru

I have a pick up order and refused talking to me when I parked at 8:57 on the drive through And it was 2 packs for $85 Even though the u could see the employees inside with other customers. Totally unprofessional first and last time wasting my time here. I rather take my business where it is respected, it is a huge mistake dealing with unprofessionals. – Nar Wonderful

They have a silly system where you had to put in orders right in front of the cashier. After a long day 14 hour shift I did not want to deal with screen nonsense. The man with glasses took care of it for me. Props to him for handling it so well and without attitude. – Kyle Perkins

Went in as a medical patient to buy patches. Gave my medical id at the door, and ticked the box at the kiosk. Then I find out the deal you’re advertising online and in store for your holiday promo the supply ran out. I asked if I spend the money is there anything you can do to still honor it another way and they said no. Some people go to places purely based off economics so big yikes there. Then I go to check out for my 2 ten packs of patches and my order was missing a pack…. I also asked about their concentrate policy because the mint screwed me over before and they told me just to trust their staff. I finish my transaction check my receipt and I was billed for rec…. I notice this and ask the guy and he told me he will reimburse me in store credit. I told him I dont shop here really so that doesnt help and he offered no further solutions. Called up later to ask to talk to a manager, come to find out he was the manager. He told me he will take off the sales tax for me this next coming purchase but I really dont want to go back. Talk about a joke of an experience. This is where the limited licenses are going. I understand mistakes but thats overall just poor company morals and structure. These places need to be called out. All I wanted was a refund of my tax difference to card or cash and yall couldnt even do that. – Cross Gaast