Story Cannabis Dispensary Cleveland

This place is a good place to buy stuff .😉 Pros: 1. The customer service is exceptional! (99% of the staff are really friendly.) 2. I’ve never had any problems on my orders. 3. The Medical Mondays 30% off helps out tremendously! 4. Parking is NEVER a problem. (Lakewood) 5. The pre-order and Medical lines are great for people that can’t stand long or just have other factors that they need to get in and out. (I get it) 6. The store is always clean inside and out. 7. The prices are really competitive vs. the competitors. (This will improve as more vendors join the community.) 8. The bathrooms are always clean. That’s amazing in itself! 9. The staff is incredibly cool, and when it comes to changing orders on the fly, they are really cool. 10. There’s an on-site ATM for those who didn’t bring enough cash like me, only to use it and get scolded by the ole wife about atm fees!!!! Totally worth it lol! Cons: 1. Turning left across Brook Park Road can be dangerous for SOME people, as the curb lane doesn’t always provide enough visibility. They don’t see you! I’ve personally picked up usable auto parts from wrecks there. 2. The mobile app has some issues, but I know it’s a work in progress after speaking with Amelia. . It’ll be better soon, I’m sure. However, I suggest removing the “FIND YOUR STRAIN” banner or whatever it’s reads because it drives app users crazy. 3. Lastly, a drive-through would be cool and I say that only because sometimes I have my dog. That’s it for the cons. Overall, I’d say this place great! I now have more options in my area, and some are slightly closer. However, to be honest, I go to STORY 90% of the time when I’m shopping and buying because of the awesome staff and atmosphere. It’s a rare experience to find happy and helpful workers, and it makes a big difference in my shopping for something happy.😉 Thank you for serving our area. *****This is an unbiased review from a live human being. I’ve never received anything for any review I’ve done.****** – Vince Bucy

Yes.. outstanding Chelsea….very very knowledgeable about ur products Im a old school … back in the day… O BOY Now it's for my sleeping issues & it definitely working.. 65… Life is good. This is Effie. A new add on in my Family.. kudos to Stoty Cleveland – Paul M.

Lauryn H was very nice and helpful! She greeted me with a smile and was able to get me registered as a new customer quickly. Everyone else was so nice & helpful as well. Great atmosphere. And I like the small coziness of the place. Highly recommend and will be a repeat customer in the future. – HeatherAnn

Shayla was so nice and pleasant. She answered my questions about the pain balm I purchased as well as putting another product on a list from the same company to inquire if Story could get it in their stock. Thank you Shayla and Story! Great experience! – Sandy Morchak

Didn’t get my cashiers name (sorry :( ) but it’s starts in 88 and ends in 87. She’s was so sweet and helpful, quick and patient! I’m typically really shy and barely speak but she was so welcoming! Reasonable prices carts and now my new go to! – Jonee