Just got asked to leave this place. The front man or receptionist did not direct me or tell when to enter the area where you buy the product. I immediately got yelled at by the girl behind the counter to “Get to the back. Leave now.” I said what are you talking about? The front man or receptionist never approached this situation or accepted the harm they caused, or to accept the blame and he allowed me to be blamed. I went to be seated quietly and waited my turn. I walked into the narrow entrance into the area where you buy the product. My cane bumped the black file cabinet thing and the front man or receptionist then started yelling at me that was violent and hit the black file cabinet on purpose. My cane is PLASTIC and I asked “How do you know I did anything on purpose?” He stated “I felt that you did.” I asked to see the manager and then they asked me to leave. Very unprofessional. I am not used to a cane, my legs are swollen due to a kidney procedure last week. My legs do not work right. I have ADHD, brain trauma, and Autism Level 2. I have issues with moving in space due to the complex ADHD (Proprioceptive Dysfunction). Directing the clients is what that front man was supposed to do. I have gone to this place maybe 3 times, in the span of 3 years and as long as I have had a medical card, so needed to be directed. Of course I went to the dispensary down the street called Ultra Health Dispensary located next to Supercuts off of Southern toward 528. I have gone to Ultra about 6 times per year for 3 years. Never in my life. Then a regular started yelling at me. Worse than the post office down the street. I will show corporate Purelife my diagnosis, I will receive an apology. I could call them idiots, but I am not that way at n life because I know people do the best they can. And, oh yeh the guy in the red jeep cut me off as I turned into the parking lot to buy much needed cancer strength resin because I have to not as recreation. Tomorrow I post a pic of my kidney procedure. They were not doing their job. We will all be fine, but come on. – Suzanne Bishop
After my time in the service this has been my one and only dispensary. I have always adored the customer service and overall atmosphere. The prices keep rising, compares to others… but the establishment is worth the price gouch. Unfortunately , I cannot give it five stars, as of recent the newer staff (Megan, for example) has been very passive aggresive. I have sever ptsd and don't need another incident where immaturity is the major causing factor. I hope to update this with the 5 stars it rightfully deserves, once they figure how to hire people like their previous employees. An enjoyable time till tonight. (Updating from 2 -4, except for the previous employee, the others have been exceptionally kind and considerate.) – Suraya Martinez
Im disappointed in the decline in customer service at this location. This was my go-to place for what I need. New humans there have been so uptight and just bad vibes as you first enter. I expressed my opinion and concerns to the older male bud tender but his coworker (young male w/black hair) chimed in and told me that I should probably go to another store then. I will just do that. As a veteran, I will take my money where it will be appreciated with better customer service and happy vibes. 2/5/26 – Carisa
Employees used to be the life of this store. Imma be honest a lot of the employees there have a shitty attitude now, and I’m not exaggerating the only one with a good attitude is the general manager and I’m pretty sure that’s only cause he has to be positive . This was my main dispo but now I grow myself. If your looking for good deals this is a good place to shop but if you want a genuine, positive interaction don’t go here I used to go 2 times a week for either bud, edibles or wax. – Day Night
Very upset with the customer service never was treated like that. The guy in the front was nice but the dudes in the back Ridiculous if they don’t want my business understandable I won’t be back I haven’t been there in a long time, but will not be returning. I’m very shocked. I used to go there all the time and never ever run into such foul treatment. – Lisa Apodaca
