GNOMAD CANNA CO

I usually have to drive straight through Roswell without stopping. Today I had time to stop and check out this place. Chelsea helped me out BIG TIME in choosing the exact products I needed and made me feel extremely welcome. Im definitely stopping here now all the time. See yall soon! Thankyou Chelsea! – Dimebagdisciple66

This location is one of the nicest dispensaries ive ever been in! Chealsea and sam were very helpful and knowledgeable about their products :) i loved the whole look of the place too it looks like a whole museum in there! I would definitely recommend this location the prices were reasonable and their customer service was top notch :) – Aubrey Sappington

Chelsea did not verify my ID at any point, processed my purchase under another customer’s account name — shorted me on change after I paid with my card, and initially claimed a receipt could not be printed. Only after I confronted the issue did the manager print the receipt and return my missing change. What concerns me most is not just the customer service aspect, but the compliance and integrity issues involved here. This is a regulated dispensary environment. Transactions should not be attached to another customer’s account without ID verification, and customers should not have to argue to receive accurate change and documentation of their purchase. UPDATE: Updating my review because the business publicly responded with claims that do not accurately reflect what occurred during my visit. My concerns remain the same: • My ID was not verified during the transaction • My purchase was processed under another customer’s account • I was initially denied a receipt • I was shorted change until I confronted the issue The business itself acknowledged that “human error was made” during my visit. My concern is not “buyers remorse,” but compliance and transaction integrity in a regulated dispensary environment. I attempted to resolve this privately through multiple emails before filing a complaint with the state. I am simply requesting accountability, review of transaction records/surveillance, and assurance that proper procedures are being followed moving forward. To clarify additional inaccuracies in the business response: * I sent 3 emails, not 6 * I posted 2 reviews because one initially did not appear publicly * Someone else independently posted their own review of the situation * I initially considered whether the discrepancy may have been related to a Cash App/card processing fee because I was trying to understand the issue before assuming wrongdoing Despite multiple attempts to resolve this directly, the business has still not provided a meaningful response to the compliance concerns raised. – Bobby Johnson

Chelsea and Tatiana were so sweet helping my mom, aunt, and I on mother's day. We walked in right before closing after getting into town and they let us look around and answered my aunts questions. They allowed me to take pictures of the cool murals inside and even gave us a mother's day discount and roses at check out. Absolute stellar service and excellent first impression of Roswell, NM. – Selena Juarez

Went in to the store and received a very friendly welcome from Chelsea as she checked my ID when walking in from the beginning I felt heard and she gave me a lot of knowledge on edibles,RSO And other products I was looking for I am currently going through some health issues and she was so knowledgeable and patient with me definitely the best bud tender I have ever encountered great customer service also Gnomad has the best art in a dispensary I have ever seen definitely recommend going here for the best in Roswell go see Chelsea!! Prices are great =] – Dolores Diaz