Ponderosa is always so great! The entire staff is friendly and knowledgeable. They never make you feel rushed but still keep a steady flow so you’re taken care of in a timely manner. Generally have pretty good deals, prices for all budgets. Store is always clean. Ron helped me today and was awesome! I’ve never had a bad experience here. Their team rocks. – Tristan Tulk
I had a great experience at Ponderosa Dispensary and wanted to give a shoutout to Austin and Juice for their outstanding customer service. From the moment I walked in, they were welcoming, knowledgeable, and genuinely took the time to help me find exactly what I needed. They didn’t rush the process—they asked questions, explained the options clearly, and made sure I felt confident in my purchase. It’s not always easy to find staff that balance professionalism with a laid-back vibe, but they nailed it. You can tell they care about both the product and the customer experience. The store was clean, organized, and had a solid selection, but what really made the visit stand out was Austin and Juice going above and beyond. I’ll definitely be coming back because of the service alone. Highly recommend stopping in and asking for them if you want a smooth, friendly, and informative experience. – Cameron White
Amazing experience and I havent been this happy in a long time until today! So excited to shop for something truely Amazing! Barbie was beyond super nice and helpful and was very knowledgeable about the product! Excellent quality and they serve it right in front of you very sanitary wise. Great impression. True bud tending! I cant wait to come back! – Lawrence Machado
I think her name is Jess- she is the best! She’s got glasses up front and is always there and knows me by name. Great price great products and top tier customer service from their team, specifically Jess. I look forward to my Friday errands because I know I’ll be stopping here each week! – Emily
Heather was extremely knowledgeable and very friendly, it was a great experience, thank you Heather! There are so many products to choose from with amazing prices it was really hard to decide what to buy, however, Heather was extremely knowledgeable and very friendly and very kind in helping me figuring out what I wanted to buy and even what I didn't want to buy LOL. She told me about the great deals on the pre-rolls going on right now, so I thought why not I would try some after it's been years since I've smoked flour. I let Heather choose the ones to buy and she picked very awesome ones so I'm very thankful for that also. – Michael Petersen
