Jess is the best. She learns your name finds out what you like and recommends what would be best for you. All I do is say I have this much money and ask what is the best for me and my Sweetie, Jess say this or that and I say ok. She has never led me wrong well one time but that was my fault I answer her question wrong. That being said some of the best customer service I’ve ever encountered – catbox joe
Janet by far has the best recommendations on whatever type of cannabis product your in search of. The Herbery on St. Johns really can't be beat on selection and quality. Give them a try if you haven't already. You be pleasantly satisfied. ✌️ – Diana Callender
I come in here quite often and everyone is really friendly and nice everytime I walk inside and always help me find what I need right away. This last time I came in, Ashley helped me out and was very sweet and helpful as usual and she always has a smile on her face! I enjoy coming here to this location. 😊😊 – Izabella Fawn
Been here a few times coming home. I live closer to the 78th location, so going there is prime for me. I was on my way home from the doctor's office and decided to get my favorite pre-rolls. I pre ordered online and they picked the infused and i didnt want that i wanted the reg $7.00 Doubles. The person I was dealing with was this old lady. I told her that's not what I ordered, and she was visibly pissed. Tossed the container on the counter; it slid right off onto my feet. She didn't even make the effort to place it in the bag she had taken the other one out of. So I picked up the one she tossed at me, paid my bill, dumped out the bag, and walked out. This type of treatment is just one of the pit falls of being a person of color…. That was the last time I went to this location, not realizing the 60th location is spot on. So I go there or the one on 78th. I've been to them all and prefer the 78th location and the 60th location on St. Johns. But regardless of location, the service is generally on point, esp. at the 78th location. But you will find a bad apple in every box. – D Cromwell
Jess is amazing every time i come in. I come to this location all the time and she's always able to help me find what i'm looking for or put me on a good recommendation when i'm not sure what i want. – Sam
