Budr Cannabis - Danbury Mill Plain Road

The locations is very clean and organized, employees are always nice and helpful, but on more than one occasion, they have shorted me. It wouldn’t be a huge deal except I’m not being shorted by a little. This is the second time I’ve gone in to buy an 1/8th and it’s under 3 grams. Reduce the prices to reflect the weight shorting. It’s getting ridiculous. – Douglas connor

Always very helpful. Knowledgeable staff to help educate you on any questions you may have regarding products, effects of the products, what the product contain you name it and they can help. Wide variety of products and devices for consumption, from inexpensive rolling paper to glass art, very over the top rigs. I am a repeat medical customer and I am very pleased. – Elizabeth P

Really, really, really rude and disrespectful customer service. I’ve been using medical mj since Compassionate Care ran a business locally. Also used the Botanist which was just fine—people were real able and they treated mmj patients with respect and prioritized medical patients. However, Budr on Mill Plain is one of the worst shopping experiences I’ve ever had, let alone shopping for weed. I have gone there a handful of times, spaced out over many months, due to bad experiences deterring me. I always preorder and make sure the order is ready before I go to pick up. It is never ready in a reasonable amount of time given how busy the store is. The first time I went to Budr on Mill PLain was when they opened. The old Botanist staff was there, but they were not happy. No one knew what to do with the new system. There was no one on site who seemed to be in charge. Took forever. Those people seem to have all quit. Because I can go to the other Budr, I went there a lot because it was well run. I paid more. The THC level were different. I had already paid to see a doctor and paid for a card. But it was so bad at Mill Plain …. The rules and process for mmj seem to change without notice. Once I was told medical patients had to wait in line like everyone else. I’m disabled and have mobility issues. Why wouldn’t they let me sit? The kicker was 12/24/25. Granted this is not a typical shopping day. After checking in, I walked into the store and there was no staff anywhere. Two people were at the counter. I got in line behind them. I waited for a while. I ask the other customers if there is anyone there. They say yes. More customers come in. Still no staff. A fair amount of time has passed. An employee calls a name. I’m first in line, but it’s not my name he calls. I was told my order is ready. So I said loudly, I was here first —after all I’ve already been there for a while. The employee doesn’t know that because he is paying no attention to his customers. Employee says they have to take people in order. He does not clarify what that order might be. Employee speaks to me and tells me my order is “still downstairs” like that means anything to me or that I would care. I was texted that my order was ready. I got some bs explanation that was mumbled to me about approvals and offsite pharmacists. So I waited. Another customer said I could sit. I guess the rules changed again with no notice. After another 5 or more minutes, my name is called. The man who served me was rude. It was like he thought I should just know that selling mmj was really onerous as opposed to his job. His behavior made a bad situation (poorly run store and no clear ability to process mmj) worse. He did thank one person for his patience, but he was rude to me. I get that the laws change.I get that there are restrictions on both medical and non medical products. But surely you want your customers to return? Surely you want to help and not irritate the medical patients you claim to serve? BTW: Did Budr have to agree to sell medical pot in order to take over that location? They do it abysmally. Use the recreational dispensary across town. – KT Junke

went into this dispensary expecting a simple, relaxed visit, but instead I left feeling extremely uncomfortable and disrespected. One of the employees some Black man working there made personal and inappropriate comments toward me that had nothing to do with why I was there. It felt like he was trying to hit on me while I was just trying to shop, and it completely crossed the line. The way he spoke to me and the questions he asked were unprofessional, invasive, and made me feel uneasy the entire time. I will never go back to this dispensary again. It’s really disappointing that management allows that kind of behavior to happen. – Max Well

A FANTASTIC dispensary! It's so clean, and has the most interpersonal, engaging and knowledgeable group of individuals that run it. Everyone is very friendly and willing to help out with any questions or concerns you may have. This place is the most client oriented establishment I've been to in a long time. If you have your medical card, this is by far the best choice to help you with any and all of your needs/concerns. – Chris Scholl