Budr Cannabis - Danbury Mill Plain Road

You just lost a longtime customer. Don’t mess with peoples medicine!!!! Went in at 7:56pm and the nice women at the front desk went to get the manager and said it was his call and then he told me i had to place a pre order by 7:55 to pick it up….i was one minute late. they said they’d let me in with a medical card but that is an extremely discriminatory practice as it is extremely expensive and inaccessible for people to get medical cards. i use medicinally and i as denied my medication. manager does not care about customers. i’d rather drive over an hour to get my stuff now then go back and deal with inconsiderate staff. Much better run under botanist management! This is my third negative interaction with the manager and i’m done. horrible customer service. – K k

Staffs great and the deals are really good. They have great specials, pop ups, & promos. So glad BUDR got this location from The Botanist. Nice to see local businesses owned by locals! – Zachary Mecier

I moved to the area about a year ago and this dispensary is the only local one. I will say every employee is always friendly and helpful however, the wait time for medical is always long even with ordering ahead of time. I understand it won’t be ready within minutes but an hour + and still having to wait is ridiculous. I never have those issues at fine fettle or zen leaf which I’m hoping eventually one of those dispensers gets established in the Danbury area. The prices are outrageous hence why I rarely place large orders. – Nicole Dwyer

Save your money and go literally anywhere else. I came in for a pen advertised at 20% off and got charged full price—over $70 instead of around $48. When I pointed it out, the cashier couldn’t be bothered to fix it and brushed me off with a lazy “management will handle it,” scribbling a note on a Post-it like that counts as a system. Spoiler: it doesn’t. I came back, and—shocker—no note in my account, no credit, no accountability. I had to waste more of my time explaining the same issue all over again because apparently basic follow-through is too much to ask here. When management finally showed up, it somehow got worse. No apology, no acknowledgment—just clicked on computer to credit me $15 (which didn’t even cover what they overcharged me) and scolded the cashier about not receiving his Post-it note like I wasn’t standing right there. Completely unprofessional and borderline disrespectful. Having to chase down your own refund twice and still not get the correct amount is ridiculous. This place clearly doesn’t care about its customers or fixing its own mistakes. Do yourself a favor and go to a dispensary that actually values your time, your money, and basic customer service—because this one doesn’t. – Ashley Faraco

BUDR has the most knowledgeable and friendly staff! They know exactly how to guide you to exactly what you need and/or want. Highly recommend for their incredible customer service and knowledge. – Toni Ruh