Trulieve Bristol Dispensary

I forgot to leave a feedback I think The last time I was in the store so I'm going to do that now. I can't believe the WAIT TIME TO BE ABLE TO GO INTO THE INSPENSERY, All of the other times I was able to go to the front desk and then right into the next set of doors. The lobby was very busy that day which I do like to see!!! I cannot believe all of the difference strains that I can choose from and the staff behind the counter is always so darn friendly and can help you out with anything you need to know I love you guys so much and I hope you guys all had a great night after you went home from work!!!! – Yvette Badger

Updating my review! I had an issue during my visit, but the real manager personally reached out, was extremely apologetic, and went above and beyond to make things right. I really appreciated the professionalism and transparency. It definitely changed my perspective, and I’m willing to return because of how well this was handled. Thank you Timothy and staff! – Marlayna Bell

Thrilled to visit the Bristol Trulieve. Emily up front was very helpful. Tim the manager helped me see the value in a medical card and working with a pharmacist for complex medical conditions. My husband liked shopping for his enjoyment. – Jodi James

Hello, I wanted to share some feedback about my recent visit to your store. I stopped in for the first time this past Friday after being a long-time Zenleaf customer. I had a great first experience, and the pharmacy manager, Dan, was kind enough to add three coupons to my account to encourage me to make the switch. I really appreciated that gesture and the discount—it made a great first impression. I came back today to use my second 25% off coupon and asked before shopping if it would stack with the in-store sale. I was told yes. The team member assisting me seemed newer, but the manager, Brynn, who stepped in to “help,” was extremely unprofessional. When my total didn’t decrease as expected, I politely asked if my reward had been applied. Brynn curtly responded, “You don’t have a reward—that’s just something we do.” I asked if the reward could still be added, and while the new associate tried to help, the total only dropped by $1. When I questioned this, Brynn appeared irritated, clicked around on the computer, and told me she was “just giving me 30% off” because she didn’t know what was going on. I left feeling very uncomfortable with how I was spoken to. The issue wasn’t the $5 difference—it was the dismissive tone and lack of professionalism. Even the new associate apologized for how the situation was handled, which speaks volumes. At this time, I have no intention of using the last coupon on my account. I hope this feedback helps ensure other customers receive the respectful and transparent service they deserve. Thank you for your time Samantha Sheridan – Samantha Fiorucci

From beginning to end my experience, here was fabulous. Everybody could not have been kinder, sweeter, or more helpful! I don’t think I can think of any other store that I’ve ever walked into where I received the kindness that as I did here. – Claudia Lampert