came in for my regular goodies and J.J. helped me out with my pre-order! they were so kind and funny and I was in and out incredibly fast! thank you J.J. for your assistance and kindness! as for rise in general, they have been the only dispensary ive been to between hagerstown and Bethesda and the selection is fantastic. I cant speak to flower, but their edible and vape selection is great and they run sales often to make it more affordable! – Snow Flake
HANDS DOWN FIVE STARS-EASILY! All around the staff was VERY HELPFUL & the atmosphere was AMAZING! G assisted me with my purchase. It's clear he has a passion for what he does and very knowledgeable. HIGHLY RECOMMEND THIS SPECIFIC LOCATION! Definitely will be returning! – Nicole Rossman
On January 20, 2026 I was helped by Sandy. See this is important because I suffer from bad anxiety and have never felt comfortable enough to ask for help at Rise because of how busy they can be. Sandy made me feel comfortable. This person was so easy to talk to. Answering all my questions and just such a calm and easy person. This employee deserves recognition. Thank you for being so helpful, easy to talk to and taking your time to care for my needs Sandy 5 stars all the way . – Christina Keatts
I had a great experience—excellent customer service from start to finish. They did an outstanding job explaining everything clearly to me as a newcomer, making sure I understood each step without feeling overwhelmed. Their patience, knowledge, and willingness to help really stood out. They also took the time to answer all my questions and made me feel confident in my decisions. It’s rare to come across service that is both professional and genuinely welcoming. Highly recommend! – Jefe Tae
Really laid back, super easy. A young lady saw me looking around a little lost and immediately came over offering help. Sandy was at the pick up, and she was awesome, gave me a lot of great info and very friendly. The change on my order was $4.20, no joke. – Gary Bieber
