EMBR Dispensary - Springfield

Shaun gave me excellent customer service and was very patient with my questions concerning your "shake" products! He has made my first visit such a pleasant experience and in return, I will give him a 5 star 🌟 rating! Thank you, Shaun!!!🥰 – Ruby King

I honestly love EMBR!!! HAVE GOING FOR YEARS!!! Great staff!!! But either need more workers or a bstter system..I will say they need to get better at keeping track of there stock…I cant tell you how many times lately I've driven over a hour a away to shop at embr and pre order get there and they don't have any more!!! And due to high volume not being able to add on to your order right then and there is kinda aggravating… just saying might want to work on that! – Amber Loiacono

I love coming to this place great experience. The employees are excellent. He helped me with everything that I needed and he helped me retrieve my points and use my points towards my purchase. Great customer service.Think his name is Jered – Joseph Wilson Jr

Was a very loyal customer. One of the managers on a power trip banned me for talking shit crazy I'm 45 years old been coming to ember every other day and this young white girl felt to go on a power trip Jan 30 the at 10:30am and banned me and I still don't know who cause I told her calm down on how she talks to people I'm grown – saquaria clark

Honestly one of most unorganized places I’ve ever been. I’ve been to many of dispensaries and am met with great customer service and bud-tenders who are friendly and approachable. EMBR is quite the opposite. The works barely acknowledge you when you step in and the environment feels hostile and cold tbh. I’ve placed multiple orders online to “save myself time” and have regretted it due to the fact that they ran out of the product I wanted when I had ordered it 2 hours ahead… and then I end up waiting in line even longer while they scramble to find my order, figure out what happened, and then see what other product I want instead. Also due to the fact that the employees don’t seem friendly, I’ve missed out on even knowing how many points I have in the system or if I can use any. Or even they even had a point system! All of these things I had to ask myself… they were not once brought up to me in a helpful way. I never write reviews but if you want a fun, good, nice, dispensary experience I highly recommend Honey in North Hampton. – Isabelle Pizzanello