Dank 716 : Buffalo’s Best and WNY’s First Licensed Dispensary

Update 04/19/25 My honest review after almost 8 months in going there. This is not a paid review and I wanted to update after having the so many different interactions with everyone in the store at this point. I’m brutally honest as tax are expensive but my wellbeing depends on quality products not just good interactions. Since my initial review, there have been a couple of legal dispensaries that opened up in West Seneca and the Southtown area that were significantly closer. I definitely checked them out, I don’t have any complaints…but I have to say I’m still really happy with dank! Maybe I’m old fashioned but customer service and kindness means so much to me…after meeting one of the owners last week I have more to say… after meeting her and talking with her with keeping her from leaving to her next destination, she is so kind! I definitely know why everyone that works there follows suit, with great enthusiasm and customer service. I literally cannot say enough about The Customer Service! Emma, the manager is absolutely phenomenal! She is kind understanding, compassionate and understands that cannabis can be used for more than just recreational activities. I had a few issues with a product, to zero fault of dank 716. Even though the product was faulty, not the dispensaries fault Emma not only rectified the situation but also encourage me to reach out to the distributor which I did. I drive over 46 minutes to get there. I live less than seven minutes away from multiple dispensaries in Irving, New York but still choose Dank! Aside from my experiences with Emma the other employees are always very friendly. Security is not intrusive and makes you feel very comfortable. All the employees have great knowledge of not only the products that they’re selling, but overall ones that are on the market. Being the first Medical recipient in Western New York that went to go to a legal medical dispensary in 2016.. (they closed due to their products) I have extremely high expectations as I use it for medical purposes. Haven’t been disappointed with Dank yet and don’t anticipate I will be! See yall Thursday!! Thank you again everyone that works that and special thanks to Emma!! 🍀🫶🏼 – Bflo gals Reviews

I love this place. Sabrina and crew care about what they do and it makes an impact on how you feel each time you visit the store. Courteous, professional, compassionate, cool, and pleasant people. Cheers, thank you all for your energy and for making the good days that much better 🍻 – lu ro

The staff is super friendly and knowledgeable but I'm not happy with my experience. I came in a few days ago to grab some things. When I returned home I realized one of the cartridges I received wasn't what I ordered. The itemized list on the tablet was correct, I just received the wrong product. No big deal. I go back the next day to get the right one. When I finally opened the box for the cartridge I didn't ask for, the box was empty. Things happen, I get it. I'm just very unhappy with the fact that I paid $90 for a box I never asked for. – Brittnie Stevens

Since I’ve been back home I always love going into Dank for flower and edibles. Dope vibes and good energy always. Sabrina is always so helpful. She is awesome and very pleasant! Thanks for always helping out Sabrina, see ya soon! – B.A. Savage

The staff was incredibly nice, helpful and supportive. It was refreshing walking into a dispensary with this type of vibe, I have been in others where it is very awkward and beyond transactional. We will definitely be back, thank you for your hospitality. – Steve Wood