Dispensary33

I used to be a loyal customer because they let you stack bulk discounts with other deals, which saved a lot of money. I went here for years and loved it. Then they changed policies so you can’t stack deals anymore. I haven’t been back since cause other places now sell the same products at lower prices. I’m disappointed in the company for using nickel-and-dime tactics and not responding to the complaint I previously submitted by email. – Sam West

this dispensary literally sucks now lol. let’s be real you guys are not consistent enough as a business to keep making constant changes and expect people to stay loyal. for a neighborhood spot in andersonville, that’s really disappointing. it’s unfortunate to see it turn into just another illinois weed cash grab instead of something that actually feels rooted in the community. i’ll be taking my business elsewhere. *EDIT* you can’t just keep telling customers they’re having a “better shopping experience” when people are literally telling you the opposite. It honestly it just comes across like you’re trying to convince people their experience isn’t real instead of actually listening to what they’re saying. here are the facts: prices went up on the exact same products. bulk discounts disappeared completely. points didn’t transfer properly during the switch, which means people lost rewards they had already earned. that’s a worse deal period. customers notice when things get more expensive, less rewarding, and harder to use. people aren’t dumb, and they deserve more respect than canned corporate responses that ignore the actual issues being raised. if you actually understood what it means to operate in a community like andersonville where people pay attention, talk, and hold businesses accountable then this kind of feedback wouldn’t be brushed aside like it doesn’t matter. – Boof Goofling

As others have already written, this USED TO BE an excellent dispensary–great location and space, friendly helpful staff. Those features remain but they pale in light of the massive problems with their new website/software, which is difficult to navigate and understand. Over the last weeks/months, what used to be a 10 minute transaction has become 25-35 minutes of attempting to sort out problems with an account I have maintained there for over 3 years. Each time a manager is brought in to somehow resolve the situation. Never quite sure how it will play out, or how long it will take, and my confidence in this business is draining out. I hope they manage to overcome these obstacles. – Bob Whittinghill

I went for a medical purchase but I was Under a rec profile from before. a lovely gentlemen named Vince helped me situate my account ! What a guy. I was unsure what I wanted when I went inside so I asked for the “dealers choice” and luckily for me I had Chicagos best recreational Budtender Lyzette help me! The product I got based on her recommendation (wifey #2 by Roam ) was fire ! Will be back again . – Xavi Vazquez

One of the best dispensaries I’ve found in the area. And the veracity of this claim may be questionable, not sure, but it’s seems like D33 has twice as much inventory as Sunnyside with some products being much, much cheaper than SWAY. Surprisingly good deals, and kind of warm “mom and pop” feel to the store. Definitely visit if you’re a tourist or out-of-state visitor looking for a good first dispensary experience! – James Kindel