Vireo Health

This dispensary substituted my father’s medical cannabis product with a completely different item not even sold by their store — twice. The prescription was supposed to be a high potency gummy from the company HiColor (which can only be purchased from a medical facility, not a recreational one) The staff member swapped the expensive high potency gummies with inexpensive sleep gummies (they obtained from a recreational store.) I suspect that their delivery driver swapped it out and resealed the bag prior to the delivery drop off. The first time required a written complaint before they corrected it. The second time, the manager John refused to replace the product with the correct one or issue a refund and suggested someone else in my household must be responsible instead of taking accountability. John told me I must utilize a different dispensary, although I have been a customer for a number of years. My father was left without his medication and no refund. This is unsafe, irresponsible, and unacceptable behavior for a medical dispensary. We have reported this to the state. See picture below – the prescription was swapped out with this product. – yvonne J

My first time posting and I apologize. This dispensary I have only been there Twice in person and this was about 2 yrs ago maybe more but since than they have been my DELIVERY DISPENSARY for i cannot travel that far, if I live close by they see my face ALOT 😁👍 I wanna make shout out to ALLAN on 12/3/25 I call and he took care of me thank you for your EXCELLENT SERVICE over phone 🐾❤️🐾 I ALSO WANNA MAKE SHOUT OUT TO CHRIS HE TOOK CARE OF ME PLENTY OF TIMES excellent customer service over the phone for long time now AND I’ve fail even given a review. Vireo Has two excellent workers CHRIS AND ALLAN THANK YOU 🙏 🐾❤️🐾 – IRMA SUE Santiago

Every time I go to Vireo Health on Queens Blvd to pick up my son's live-saving medication, I am always blown away by the caring and professionalism of all those that work there. From the first visit where you have a relaxing, informative session with the knowledgeable pharmacist to visits when you are picking up refills, you know that these people care about you. This is not just a pharmacy where you pick up medication and leave, or what you would imagine a marijuana dispensary to be. Their office is spacious and comfortable. They are patient, professional, and will work with you and your doctor to figure out what you need. The location is actually very convenient to get to if you live out of the immediate area. Its proximity to Queens Center Mall makes it easy to find parking in the garage, and if you bring your parking ticket into Vireo they will cover parking for you! Pretty soon they will be even doing home deliveries, which will be a first in NY. I was there recently and had a wonderful time chatting with John the pharmacist, and Nash, Cindy, and Jaren. I implore anyone that is new to the world of medical cannabis to seek out Vireo. They will help! – Aaron Knoll

From the service to the staff, not to mention the location. This place is truly a stoners dream. I recommend you not look any further during your search for medical dispensaries. VIREO IS IT! S/O to the everyone who helps this location run so efficiently, day in and day out. 🍞🍞🍞 – Bobby Cruz

May 2020: Easy from start to finish. Everyone from the initial pharmacy telegraphy visit (Doc had a cool face mask with stars on it), to the delivery team of two people in a vehicle were professional. From dress top to bottom (casual or business casual), to demeanor, disposition, and knowledge. Everyone was very pleasant. I thank you all for helping my life and get off the myriad of daily Rx regimen from two of my physicians. I use the Queens location in between the Queens Center and Queens Place malls. Be sure to ask the pharmacist about a financial hardship discount such as being on public assistance, a first responder or a military veteran discount. UPDATE: August 2020 Multiple orders this month to figure out what works for my chronic health condition (Crohn's Colitis) during this severe flare up that landed me in the hospital multiple times. The Red distillate and capsule work great for later in the day or evening, the Yellow capsules I take in the morning to knock back the spinal stenosis and leg numbness (pins and needles), the digestive and autoimmune disease, and also helps this veteran with mental health. Buy the Bug Rx by Mig Vapor along with the replacement coils for a discount. Also be sure to receive your $3 validation parking discount, will be on your receipt. – Chuck Taylor