Trulieve Peoria Dispensary

I am leaving this review after attempting to resolve a serious issue directly with Trulieve's customer support and receiving nothing but a dismissive, three-sentence automated brush-off. ​On 6/29/2026, I was driving eastbound on Peoria and stopped at the traffic light at the 101. When my light turned green, a motorcyclist ran their red light and cut directly in front of me, forcing me to slam on the brakes of my i4 to avoid a collision. The motorcyclist continued ahead of me and pulled directly into this Trulieve parking lot. ​I parked my car and walked into the dispensary. The same motorcyclist walked into the building directly behind me without saying a word. When I went to the staff to report the erratic driving and intimidating behavior I had just experienced, I was shocked to learn that the motorcyclist was actually the store manager for this location. ​To compound the issue, the entire trip was a waste of time. I came in specifically for the Abundant live hash rosin (Honey Banana) that their online menu showed as in-stock, only to be told they didn't have it once I got to the counter. ​When a store manager operates with zero professional demeanor, drives recklessly around their own business, and follows the customer they just cut off into the store, it reflects terribly on the company’s leadership and supervisory practices. When I emailed corporate about this unsafe managerial behavior, I got a generic "we will forward to leadership" reply with zero follow-up and no accountability. ​Customers should feel safe and accurately informed when they shop here. The lack of basic respect for safety, inventory accuracy, and customer care at this location is completely unacceptable. – tattooedstork

Sarah, I hope that's how you spell your name, you are wonderful! I loved the recommendations on both visits this last week. I appreciate your attention to details. Your knowledge and willingness to help by going above and beyond is something I am grateful for. Thank you for being you! ✨️ Kristin,I hope that's how you spell it, I appreciated you taking the time to assist me. You also went above and beyond to get me answers to all my questions. Thank y'all for the best customer service experience I've had at a dispensary in a while! This is why I came back the next day. 💯 Also, if everyone is looking for top quality, look in the 50%-75% off rack. Sometimes when you take a chance you just might pick something great. 🤷‍♀️ – Cecilia Reyes

Cat was so sweet and helpful when I came to get my online order. We were able to ask questions about flavors and different medical edibles. There was no wait when we went in and it was very clean. – James W (Jaeh)

Great service from Max the deals they have for December are really good! I hate when I get flour from a store because I'm recommended by the person there that it's good flour but they're just trying to sell me the sell stuff to get rid of it. Usually doesn't taste good doesn't work very well and they're just trying to push it out the door. This guy knew I wanted good flour you didn't show me any of the cheap stuff showed me exactly what I wanted and got me a great deal on it I really appreciate the honesty and not trying to just sell me something to get rid of it. Thank you I will definitely be back even though dispo to my house you earned my trust by listening to me and getting me what I asked for thank you! – Scott Clark

budtenders here are the friendliest! i came in with my boyfriend who doesn't smoke so he was waiting in the check in area and everyone who worked there asked him if he needed help within 5 minutes. very personable people and geniunely enjoy speaking to you. denise and sonia are the best and i am proud that this is my dispo. (: – D B