The Artist Tree Los Angeles Dispensary

First time client, cute store. I would give 5 stars just for the lady from upstairs who helped me, she did great job. But cashier killed perfect first impression. He should work on his customer service skills. I don’t care how hard you hate your job but don’t take it on customers lol. Front desk guy and upstairs lady are awesome! – Mirana Belekova

I come here regularly and have always had great experiences with the staff—everyone is usually friendly and welcoming. That’s why this stood out so much. This visit was completely different. From the moment I walked in, the energy felt off. The employee (who seemed new) avoided eye contact and had an unpleasant attitude. When I asked a simple question about a military discount, it turned into unnecessary tension instead of a normal interaction. I understand policies can differ, that wasn’t the issue—it was the attitude. It felt uncomfortable and unprofessional. I even told her “good luck” when I left, but the whole interaction just didn’t sit right. Hoping this isn’t the standard moving forward, because the rest of the team has always been great. – Solange Lanfranco

I’ve been coming here since they open and if you pay attention to the days of week and what discounts there are you’ll be getting the best brands for the best prices. Also if you have any issues (especially with all in one vapes) they honor their seven day refund policy and they take good care of their longtime customers. Everyone from the GM to the their newest employee are extremely knowledgeable (they even when I brought my mom who wanted a very specific cannabis experience) All in all I cannot recommend this place enough and they have a few copies of my resume because I’m dying to work there. But don’t take my word for it check their daily deals and pull up for yourself. – Austen Scott

I’ve been to a few of these branches but this location is my absolute favorite just based on the kindness of the staff. Got to talking upstairs about how anxious I’ve been lately with THC, and I got turned on to a CBD product that has been bringing me a lot of relief and joy! It only happened because of the lovely staff guiding me and listening! This location I’ve also found and enjoyed preroll packs and transdermal patches—sometimes I can only find what I’m looking for from a delivery service, but I know I can walk into the artist tree and always find something! – Reymond Quinn Reding

I’ve been a loyal client around three years till last time. Absolutely disappointed customer service. I was at the store two days ago. In addition to the fact that the consultant on the second floor, was soo high she selling the product did not inform me about its appearance and quality at all!! It was only at the counter down there that I saw what the product looked like and it didn’t work for me at all! I asked here to change to something else, of course with the addition BUT I was refused, claiming that the order is already in the system and you must pay it! – In the end, I got absolutely not what I expected. BUT!! That’s not all yet!!! Returning home and opening one of the prerolls – it turned out EMPTY!!!! Besides the fact that I got a shitty expensive weed, they also gave me EMPTY boxes instead of prerolls inside!! COMPLETE DISAPPOINTMENT!!! – Роман Захарченко