Nectar

I’ve been a regular customer at Nectar for a long time, including the 181st location, and I’ve always had pretty solid experiences — until recently. Since the change in management, the quality of this store has noticeably gone downhill. Customer service has become inconsistent, the atmosphere feels disorganized, and the overall experience just isn’t what it used to be. It’s disappointing to see a place that used to run smoothly now feel poorly managed. I’m hoping this feedback is taken seriously because this location used to be one I enjoyed coming to, but right now it’s hard to recommend. – Lily

Cale was super helpful. I wasn't sure what I was looking for and he was patient and informative in helping me find what was right for me. I've been to a couple other stores (non-nectar) and I will definitely recommend going to see Cale if given the opportunity! – Brittany Trask

I usually have an okay experience, and I don’t come to Nectar very often. However, when I do, I expect to be treated the same as I would at any other dispensary. One experience that has always stuck with me happened during one of Nectar’s Christmas charity promotion. Customers could donate clothing or food in exchange for a joint. I brought in a brand-new jacket that still had the original tags attached, but one of the employees commented that it smelled like smoke. Because of that, they rejected the jacket and had me donate a different one instead. I found this confusing and unnecessary, especially considering we were standing inside a dispensary where cannabis is openly handled and the smell is everywhere. What made it even more frustrating is that later that same day, we took the exact same new jacket to another Nectar location, and they accepted it without any issues. That made it seem like the decision was based on that particular employee’s judgment rather than any consistent company policy. Another thing I’ve noticed over multiple visits is that the staff doesn’t seem as diverse as what I’ve experienced at other dispensaries. Every time I’ve gone, I’ve often been the only person of color in the store. While diversity alone isn’t the issue, it has contributed to my overall feeling that the environment isn’t as welcoming as it could be. I’ve also found that many of the budtenders don’t seem very knowledgeable. There have been several times where I’ve known more about the products than the employee helping me. When I ask for specific products or deals, I often feel like I’m being steered toward more expensive items instead of having my request answered. This is especially frustrating because I usually check the online menu beforehand and have even confirmed deals with other Nectar locations. Overall, I think there’s room for improvement in customer service, consistency between locations, product knowledge, and simply listening to what customers are actually asking for. A better experience would go a long way toward making me want to return more often. P.S. My phone is broken so i’m using my friends phone My name is Merle! :) – Keiikko Mae

I can’t give them 5 stars based on how I have heard this company treats their employees but for the most part I have had nothing but positive experiences and they have a really good return policy if you are a rewards member. Recommend overall, just wish this company was a little leas “corporate.” – J. IT

This is my second 1 star review on this location now. NOTICE THAT ALL THESE REVIEWS ARE COMMENTED ON BY THE OWNER…. TOTAL BS. THOSE RESPONSES ARE NOT WRITTEN BY AN OWNER. NO OWNER EVER CONTACTED ME YET THEY RESPOND TO MY REVIEW LIKE THEY DID? NAH THATS FALSE AND ALSO FALSE ADVERTISEMENT WHICH IS A CRIME. The last 2 times ive gone here and purchased an item that was marked as on sale I was told that sale price was not valid. Last time the manager took the sale sign off right in front of me. Today he tried to say that never happened and I had to call him out in front of other customers and employees. Even the employee ringing me up looked confused. False advertisement is a crime. My purchase history and the clerk who served me are all documented. Been coming here since nectar opened. Bad business practice right there. Wont let me make a second review so ive updated my last one. Today is February 6th, 2026 now my review is hidden. Going to copy and paste this into a new review. Im editing my review again after seeing the response posted. I had to call OTHER locations to file a complaint 1st of all, second… Thats definitely not the case. Dude straight took the product OFF the shelf in front of me. When I finally spoke to an area manager he basically asked what he could do to get me to drop this review. Not looking for free things, looking for honest pricing and service. This could be ANY product you go here for. "OH THAT ONE ISNT ON SALE"- RIGHT BY THE SIGN. The response by owner herE is a total bs response. Nothing changed at this location. I do not recommend this location. 1 star today is March 11th 2026. The AREA MANAGER THAT CALLED ME who I SPOKE TO clearly WAS NOT THE OWNER SO… THIS IS A TOTAL BS RESPONSE. NO OWNER CALLED ME OR EVER REACHED OUT TO ME. JUST SHOWING OFF THEIR LIES. DONT GO HERE. – marshall patterson