I was a little skeptical of the service I would receive based on the phone customer service I recieved prior to coming in. Ashley changed that completely. She had great energy and was so personable in our quick interaction. Thank you Ashley for being so welcoming! – Veno Goff
Taking a moment to acknowledge the customer service of staff member Christian. He showed great patience and walked me through signing up for the rewards program. I also appreciate him making eye contact when speaking. Very attentive – Steph Townz
Nyssa is really cool and helpful.. great prices, awesome shop!! – KIING
Very attentive & focused with a calming gentle presence. Anthony was great in explaining everything simply & clearly. Walked away feeling like I just had excellent customer service. 5 Stars. – Christophe Cox
I still like this place but, I have to be honest… Since they've restructured their website and changed sale policies this place isn't the same. The BOGOs have been eliminated for the most part. The new website is faster but harder to navigate. It's kind of a mess and some of the portals just give error pages. A lot of the brands I like have gone up in price anywhere between 5% and 20%. I can't say that this is the best retailer in Sacramento anymore because the recent moves they've made make them pretty much the same as any other dispensary. After saying all this, it's not a bad club. Some of the daily sales are still worth the trip occasionally but, I'll be shopping mostly black market until symbiotic gets back to the way it's been years previous. – Mike Markham
