BEYOND / HELLO Normal Cannabis Dispensary

i could come on here and say “they’re the best” and “thank you for all you do”… but that’s not enough to describe how WONDERFUL every human in this building is, every single time, without fail. i adore coming here and i have never been disappointed. from the customer service, to the best flower & concentrate i’ve ever had, they are an 11/10 dispensary. 6 stars. i’d never go anywhere else. – baylee barnhill

I had an amazing experience at Beyond Hello! The team is fantastic, and they really go above and beyond to make you feel welcome. Special shoutout to Ginnie and Nicholas, who are always super helpful and bring such great energy to the place. The products are top-notch, and the service is consistently outstanding. Definitely recommend stopping by if you’re in the area! – Anthony Johnson

10/10 experience every time I come in! It’s clean, lines are quick, and the staff is great. Ms. Ginnie is awesome and I always get excited to have her as my bud-tender. If you go in and get the pleasure of having her as your server, you’ll definitely be in for a delightful experience! Whether you’re into tinctures, flower, concentrates, edibles, or topicals, their staff is well versed and knowledgeable about their products. – Mattie Helm

LOVE their deals, pricing and rewards program! Their menu is pretty diverse as far as medical/recreational. I would love to see more topical choices. My only complaint is, my extracts are not always upright in the bag when the budtender brings it out. 😡 The employees who fill orders SHOULD be educated and or reminded on the importance of keeping these products upright. No one enjoys digging their product out of the cap. Great dispensary overall. – Kelly Cummins

Absolutely Disgusted with Hello and Beyond – A Complete Scam and Joke of a Business I paid over $100 for an ounce of what I thought was quality weed, only to be sold a product that was packaged nearly a year ago—something I would have never checked if not for this nightmare. When I finally opened the package at home, I was hit with brown, old, disgusting-smelling garbage that was completely unfit for use. This is outright theft, plain and simple. When I contacted their customer service, I was met with nothing but incompetence and laziness. They told me to email the manager’s distribution list, take a picture, and go back to the store—like I have all the time and patience for their shady, convoluted process. When I finally went back, I was treated like a nuisance by two clueless managers who clearly couldn’t care less about their customers. Their “solution”? A laughable 10% discount on my next purchase—after being robbed of my hard-earned money for spoiled product. That’s their idea of “customer service”? Pathetic. I demanded to speak with the store’s general manager, only to be told she was on vacation on a Friday—how convenient. Of course, I was promised a callback that never happened. I’ve been a loyal customer for years, but this experience has shattered any trust I had. This place is a complete scam, run by shady, uncaring fools who only care about lining their pockets. As a medical patient, I expected professionalism, honesty, and respect. Instead, I got greed-driven, dishonest crooks who care only about profits and couldn’t care less about their customers’ health or satisfaction. Hello and Beyond are a disgrace—avoid at all costs unless you want to get ripped off, disrespected, and treated like garbage. This place is an outright scam, and I’m furious I ever wasted my money here. – Ninel Seyer