I recently had the pleasure of interacting with Manager Michael, and I was thoroughly impressed. From the moment he approached, their positive energy was infectious.greeted me with a genuine smile and an enthusiasm that immediately made me feel valued as a customer. What truly stood out was Michael commitment to ensuring my needs were met. They listened attentively to my concerns regarding my disposable not working, and his knowledge and willingness to go the extra mile were remarkable. He didn't just offer a standard response; instead, he proactively sought a solution, explaining the process clearly and patiently. The level of customer service I received from MICHAEL was truly exceptional. Their high energy and dedication not only resolved my issue efficiently but also left me with a very positive impression of DOWNTOWN FLOWER. There product and there staff is amazing. – Andres Gomez
Yes a wonderful experience. They are welcoming, friendly and knowledgeable. The shop is bright and clean and comfortable w a wide range of product. Highly recommend! – Kitty katz
Honestly, I loved them in the beginning…product was good. Service was good. I usually start off my transaction by saying I'm a lightweight, which maybe now they assume means I'm inexperienced, which I'm not…the last 2 times I've been, the bud they've sold me has been almost expired or not MARKED as expired but terribly old. Like worse than I used to smoke in college in the early 2000s…The most recent 3.5g I bought is so terrible and dried out, I'm only smoking it because I paid an arm and a leg for it. This was my go-to because of the convenience, but I'm trying a new place next time…the staff is still nice to my face, but now I feel like I'm just being fed a line… – James Vardakis
Great prices, friendly staff, and top-quality products this dispensary has it all! The atmosphere is welcoming, and the team is always happy to help, I always tip. If you’re looking for affordability without sacrificing quality, this is the place to go! – Rosanna Lambert
Well I will first start with the service.. great staff in the beginning, but I’ve noticed many changes in the welcoming & overall experience The past few times I’ve entered this location I’ve got the worst attitude from staff specifically a lady with blonde hair & tattoos (name starts with k). I work in customer service & felt really uncomfortable nor did I want to spend my money due to the response I received in both situations. It’s only marijuana, but I felt as if there’s a racial issue in this business. I think this review should be taken into consideration & have a talk with staff. – Thaddeus
