Friendly and knowledgeable about the products and uses. They understood my needs and the needs of my pet and instantly pointed me in the right direction for the product that I'm still using not only for my dog. They helped turn a terrible situation for my dog into the best results I could've possibly imagined. I can't thank them enough for being there. – D. Pettersen
My wife has had struggles with pain management her entire adult life. Traditional pain medicine (narcotics) makes her so sick that it isn’t worth taking for her. We found embrace and was instantly connected with some knowledgeable, caring and kind staff behind the counter of the store. We were greeted first and that was the very BEST way to make us comfortable. I was worried they’d be pushy and very “sales” minded! Stephanie was the first of many staff who made us both very comfortable. Courtney was the next staff member that went above and beyond! Every question was heard and answered, concerns or confusion was met again with kindness and professionalism.It didn’t take long before my wife and I looked forward to going back each and every time we need to. We have even had the privilege to meet the owner. He shared with us his passion for what he does and it was clear that His mentality was contagious and it has affected the atmosphere of The Embrace Wellness Center. Our lives have both been greatly benefited and we are truly thankful. For me the greatest difference here is that instead of grabbing customers and selling them products Mr. Nick and all the staff we have ever interacted with unquestionably EMBRACED us with the kind of care you hope to find when feeling like you have little choice but to accept life as it is! Do yourself a favor and experience this for yourself. We love Embrace and the staff are more like friends/family than mere “employees” to us. – Russell Osborne
The team at Embrace CBD is great, knowledgeable, and always provide exceptional customer service. The products they carry are lab tested and backed by information easily available. I have visited locations at Glen Burnie and Ellicott City, both are awesome. They are definitely worth a visit. For those who may not be sure about the products or may have questions should visit or give them a call. They strive to have well informed customers who can be confident in the products they are purchasing. I can tell you I shop exclusively with Embrace CBD simply from being blown away the first time I stopped in. I was amazed with the well informed staff and information given with the products. I have been in many times now and still continue to receive the same great customer service. Be sure to sign up for special offers and discounts. Just an added bonus for product at an already great price. Stay well! – Brian Cox
The quality is awesome. The customer service is GREAT. They make you feel just like family when you are there. I purchase the CBD Cream for my Carpal Tunnel and it's been almost 2 months and I haven't had any pain. They even made my dog Willow feel loved – Lady B
These folks have it very together. They take time to really listen to your situation rather than begin suggesting a product. They have a very knowledge staff who are always welcoming and take time to explain how CBD aids in helping. The prices are affordable and the quality is amazing. I base the quality on their high standards expected for the products they carry. They encourage feedback about your chosen product. To me this is something akin to what a doctor would do with prescribed medications. They seek follow-up about the chosen product. It is, in my opinion, typical of a very good support system. It shows they really care about their customers well-being. – Robert M
