At Great Lakes Holistics, we keep it simple: high-quality product at prices that make sense. No hype, no hidden costs — just trusted flower, potent edibles, and smooth pre-rolls that deliver every time.
During my visit, I purchased multiple items, including one ounce of flower. After leaving the store and reviewing my purchase, I realized that the ounces was missing from my order. I immediately contacted the dispensary by phone to report the issue and to ask what could be done to resolve it, whether that be a refund, store credit, or another reasonable solution because I take a 3 hour drive to this dispensary. When I called, I spoke with a security guard named Jeff. Instead of responding with professionalism, empathy, or a willingness to assist, Jeff stated, “I don’t know what you want me to do about that,” in a dismissive tone. This response was inappropriate and unnecessary, especially given that I was calling calmly to report a legitimate issue involving a paid purchase. Only after this remark was I transferred to a manager. As a paying customer, I expect to be treated with respect and courtesy—especially when reporting a mistake made by the store. Security staff are often the first point of contact and represent your business just as much as management or sales associates. Jeff’s response reflected poorly on the dispensary and made an already frustrating situation worse. I believe this matter deserves attention, not only regarding the missing item but also in addressing how customer concerns are communicated and handled by staff. – Trinity Jackson
Hands down best prices in town, wish I would have known about this location before. Staff is very friendly, and give honest opinions o. Products – Karl Morrison
Horrible establishment nothing but bad experience is going here. I will no longer be taking my business to this dispensary just went there and paid for weed accidentally gave the bartender extra 20 went back to tell them that I gave them an extra 20 and they wanna act like they don’t know what happened then the price of my weed goes from 59 to 69 – Timothy Phillips
I like their weed. And their prices are so low. Overall a good place to get your needs! – Dianna Krull
GLH has the best prices, hands down. Afternoons are usually very busy, may have to stand in line a few minutes. They have a large staff to keep everything moving. Huge range of products. Definitely worth the visit. – Dawn Rayborn
