Honey Northampton

I went to Honey on Saturday, 10/3, on a whim with my friend. I’ve lived in Western MA all my life and have been a loyal dispensary customer for years, so I was really impressed at first — the prices were amazing (I got a 1g cart, a 1g dispo, and a battery for just $55!), the space was super cute, and the customer service was great. I also appreciated that they didn’t pressure you to tip. My friend loved her dispo, but when I took my cart out of the packaging, it felt a bit sticky. I didn’t think much of it at first, but almost every time I tried to use it, it was clogged, and a huge glob of oil would come out, getting all over my mouth and pen. I only use carts occasionally when I’m out of the house, but by Tuesday (10/7), it was almost empty — just four days later. I’ve been using carts for about two years and have never had to call about a product, but I decided to reach out since this clearly wasn’t normal. The first person I spoke to on the phone was really kind and said they’d get a manager. Then Amber got on, and while I was trying to explain politely, she cut me off and said, “Bring it in and we can replace it,” in a tone that made it clear she didn’t really care. When I went in with my boyfriend, the front desk staff was super friendly and welcoming, and the cashier was nice too. But once again, Amber came out and spoke to me in an accusatory tone, saying she can do it today, but she “can’t just replace an empty product.” I explained that it looked “empty” because it had leaked that much. (It really wasn’t empty) She processed the exchange but made another comment, telling me to “bring it in a bag next time if it’s leaking that much so they can tell” and very graciously told me I could just keep the old one. I told her that it was my first time returning a product so I didn’t know I needed to put in a bag for proof. That interaction honestly ruined the experience for me. I loved the atmosphere, the prices, the product, and the other employees but Amber’s attitude made me feel like I was being accused of lying. Unfortunately, I won’t be returning. – Nicole Doyle

I’ve been into Honey Northampton several times now and every single visit has been flawless. The budtenders are truly next level. Knowledgeable, thoughtful, and actually able to have a real conversation. During my most recent visit, I went in asking about live rosin and we talked through consistency preferences and chemotype, which led to perhaps the best recommendation from a budtender. The Good Chemistry Zealousy live rosin 4g bucket is unreal. Just stunning quality that only comes with budtenders who have knowledge down to individual batches. Honey really gets it. Incredible service, excellent products, and perfect pricing. Everything feels intentional, fresh, and curated by people who genuinely know what they are talking about. No notes. I will absolutely keep coming back. See you soon! – Remi

✅ PASSED VIBE CHECK! First time here today! Such a beautiful spot! The atmosphere, aesthetics and client service is top notch for sure. Chris immediately welcomed us with a smile and lucky for us, he also assisted my friends and I with our orders. So patient, made us laugh and was extremely helpful. The employees seem to get along really well which is a double win for the vibe. After a long day of work, stopping at a dispensary with cranky employees is a miserable experience. So thankful that was the total opposite at Honey! P.S. prices + % pass vibe check! – Elizabeth Marzan

HIGH my cannabis folks you need to head 🗣️ to the Honey 🍯 dispensary they have the Great strains for your brain No joke just great smoke quality and prices makes nicest you will like this spot.definetly hot 🔥 recommend you 🛑 here. – Cheryl “C Figgy” Figueroa

By far my favorite dispo that exists. Everyone is welcoming & helpful. You don’t feel rushed and can ask as many questions as you want. The prices are unbeatable. I drive an hour and half to get here every month. – Chelsea Tripp