I enjoy every visit here.
I feel like there’s a solid rewards program, I get text messages about sales, everybody inside is also super nice.
If you have any questions or need any recommendations, I’ve always been helped.
I enjoy that they catered to the community. The customer service is good. & for being one of Santa Monica,‘s first dispensaries, I’m very happy to be a customer here. – Jayden Prentis
A Gem in the Neighborhood!
So grateful for Local Cannabis Co! The customer service is truly top-notch—friendly, kind, and super knowledgeable about all their products. It’s clear they care about creating a welcoming and informed experience. I’m so happy they’re part of the neighborhood. Highly recommend stopping by if you’re looking for quality and good vibes! – Lisa Rasmussen
Visited for the first time today after placing an online order and creating a rewards account — through the store’s own website, not a third-party platform. When I arrived, my total came out to $93 instead of the $77 shown online. I double-checked the website (screenshot attached), and it still displayed $77 at checkout. I anticipate the typical response: “It’s just an estimated total,” but my pickup location wasn’t a mystery, and local taxes in Santa Monica don’t fluctuate by the hour. So either the website is broken or it's intentionally misleading by omitting part of the final cost to draw customers in. This is the first time I’ve ever seen a store charge more than their own online estimate — usually, if there's a difference, the total comes out lower.
The website also claims you’ll receive a first-time discount when signing up for a loyalty account. What it doesn’t make clear —until you’re at the counter — is that this discount isn’t stackable with in-store offers. While I know that’s standard in the industry, it’s also standard to disclose that clearly, typically in the fine print at checkout. Seems like they do include such a disclosure, it’s buried somewhere deep where the average customer wouldn’t see it (still can't locate it outside the google searches).
To make everything worse, they were taking down ID details at the front desk, and now that I’m trying to delete my loyalty account, I can’t even get the PIN code emailed to complete the process — after nearly 10 attempts. Overall, the sketchiest experience I’ve had in this city. Thankfully, if my data ever gets leaked, I’ll know exactly who to blame. One star. – Erik Ananyan
My wife and I recently spent some time near Santa Monica and decided to stop by the Local Dispensary to visit our son, Yah-Yah, a floor sales supervisor. His surprise and excitement to see us were heartwarming! He kindly gave us a store tour, showcasing all the offerings. Local has an impressive range of products, including flowers and more. We were specifically looking for CBD-infused options for chronic pain relief, and Yah-Yah’s extensive knowledge about the strains and their effects on the body truly stood out. He introduced us to various topicals and edibles, and we purchased his top recommendations, which proved effective.
This LOCAL boasts metered parking, bright lighting, and exceptional customer service. The selection is vast, covering all standard consumption methods. Plus, the prices reflect great value, comparable to other dispensaries in the area. The atmosphere exudes a relaxed, beachy vibe that enhances the shopping experience. I wholeheartedly recommend LOCAL! When you visit, mention that Yah-Yah’s dad sent you. – OMAR A. MUHAMMAD, TH.M
Lisa and I walked into the store. Everybody was super wae Warm and knowledgeable. Thank you for your friendly service and professionalism. – Virginia Moon
