I’ve been to Lowell Gardens 4 times now and I’ve been very happy with my purchases. They have great customer service and a wide selection! Thank you Megan for another great experience today! I will definitely be back again – Carldoes “Carl Dominique”
Not a good experience. I wanted to try some of the products I saw online so I placed a pickup order on the website. I then went in at the time the website said and found myself in a cold, unwelcoming room with a door next to a slot that said to drop your I.D. here, so I did that and waited. Never seen or heard anyone while stuck in a waiting room or whatever it was for what seemed like forever, though it was probably only 10 mins or so. Understand this was my first time and I'm old school (or maybe just old) so it still kind of felt like I was doing something wrong. Finally had to get out of there and luckily I was able to retrieve my I.D. from the slot. I was under the impression that I would make an order, go into the shop and see a person I would give cash to and then grab my order. It obviously is not that simple these days. I think whatever the process is should be listed on the website, especially if they don't have anyone there for a customer to even ask for help. It makes no sense to make an order and then go in and sit in a room by yourself for awhile wondering if you made a mistake somewhere in the process. I only gave 3 stars because I don't know anything more about this place and I am probably the one that did something wrong but I believe some assistance as to how things work should be laid out for new customers other than the 'Drop I.D. Here' sign. Just saying. – David Smith
Place is good but hard to find parking. Ower immediately responded to my review about parking which changes my 4 star to a 5 star review – Adam McClure
Brittany was amazing and very helpful. A chill cool vibe experience! She knows her shit!!And some great products! – Dominic McLendon
Great neighborhood dispensary! Always friendly and looking to get ya hooked up! Tommy is the man! Excellent budtender – Ben Boldt
