Primus Cannabis - Springfield Dispensary

Hello my name is Neomi a life long resident of Springfield I have bin too many dispensaries here in Springfield Holyoke, Northampton, but there’s something to be said about primus dispensary on 666 State Street India, Jason and Darnell make the experience exciting informative and as soon as I walked in, they acknowledged me other dispensaries that I’ve been to are very entitled someone won’t even acknowledge you then they try to insult you with the can I help u I DO NOT PURCHASE AND DO NOT RETURN thank you premise for setting the bar. And showing how it’s done India, Jason Donnell I’ll be seeing you soon stay safe and bless NEOMI – Neomi Reyes

Primus Cannabis in Springfield, MA, is more than just a dispensary—it’s a sanctuary of professionalism, warmth, and genuine human connection. I’ve been a loyal customer for a while now, and not only is the product selection top-notch, but the people behind the counter are what make this place feel like home. Lucian, who often checks IDs at the front desk, brings a calming, reassuring presence that instantly makes you feel safe and welcomed. His quiet harmony sets the tone for everything that follows. Bre was the first person I ever met at Primus. She’s sharp, stylish, and incredibly grounded—with a warmth that instantly puts you at ease. She leads with integrity and grace, knows the products like the back of her hand, and radiates a sense of security that assures you you're in good hands. Angel, the manager, is rarely seen but always felt. His leadership is so strong that even in his absence, the team runs like clockwork—professional, respectful, and full of heart. It’s a true sign of great leadership when the culture runs deep, even when the boss isn’t in the room. Darnell is consistently warm, thoughtful, and easygoing. Every interaction with him feels unpressured and full of options, and he carries an energy of abundance that makes you feel like you’re always getting a little more than what you paid for. Dev is an embodiment of quiet radiance—her elegant style and soft-spoken confidence elevate the experience. She brings beauty and grace to every transaction, reminding you that professionalism and self-love can—and should—coexist. Mari is someone I deeply admire. Her level-headedness and competence blew me away—especially considering how young she is. She carries herself like an old soul with wisdom beyond her years, and her presence often lifts my spirits more than she’ll ever know. Hannah is joy incarnate. Just seeing her lifts my mood. Her deep laughter and relatable nature make every visit a pleasure, and she’s great at helping me choose what to buy based on her own thoughtful recommendations. Juan, often paired with Hannah, is just as wonderful—laid-back, witty, and deeply attuned to the emotional rhythms of his customers. His compassion and sense of humor make him a standout, and his interactions feel personal and sincere every time. Suhaily once helped me through a really difficult moment with such kindness and grace that I’ll never forget it. She didn’t just move past my emotional outburst—she healed it with her continued kindness. My partner, who has a hard time trusting people, opens up and jokes with her more than anyone else there—that speaks volumes. Jay is, quite frankly, a billionaire in the making. Polished, articulate, and elegant, he has the intellect and demeanor of someone raised for greatness. Every time I speak with him, I’m impressed—not just by his sharp mind, but by his gentleness and humility. In short, Primus doesn’t just sell weed—it cultivates community, trust, and genuine care. Every single person I’ve mentioned here deserves to be celebrated, because they light up their space and the lives of the customers who walk through those doors. Thank you, Primus, for being a light in Springfield—and for being my dispensary of choice for the long road ahead. – Anya

As a person with common sense in simple math I can easily verify that this store is scamming customers. In what world does it make sense to put an extra tax/charge/fee per item you purchase. Basically this store is telling it's hard working loyal customers that : Even though your already paying for each item you want INCLUDING the obvious state tax fee …. You still have to pay an extra 3.00 fee per item you want to buy. Make it make sense. – TJ Hawkins

Yall need to fix yall website! yall got people coming during a snow storm to pick orders up and yall closed! Says yall are open and you guys are still closed. Wasting peoples time. Get that in order. Fix yall website, update it something. As a customer I definitely shouldn’t be getting misinformed. taking a trip up there not once but twice for it to be closed when yall website says open. Waist of gas and time. – Micheal Brown

Prices are ridiculous and someone on the management team is rude and disrespectful. I had called Christmas eve to confirm if they were open because google said they were. After the phone rang for a few minutes, some rude lady picked up and basically screamed "HELLO?!" I asked if they were open and she yelled at me "NO!" And hung up in my face. It was gonna be my first time checking them out. But obviously I won't be coming here ever because my first impression was horrible. After I told some friends about what happened, they all basically told me the same thing, the products are overpriced and low grade anyway and not to come here. I would recommend Embr dispensary, theyre just 5 minutes up the road and have great quality bud for alot less than this place. If I could give 0 stars to this place I would. – Angel Silva