This shop has centered itself around profit and not for the people anymore. Their customer service has gone WAY down hill. It sucks to hear how their employees even agree with their point system, how ridiculous it is. Even if you come in with a complain, they don’t do anything to make the next purchase better. They’ll upsell you on product on brands you don’t like. This was my go to store, stopping in every 3 days but green pharm is my new go to. Even their free goodie bags suckkkkk. I got boof product that didn’t even work, which was a disposable cart. Shout out to Ryan (maybe Eddie? The guy with arm tattoos) and Steph tho, the only ones with knowledge. Erin 1/10 for customer help. Green pharm will actually reach out to their customers to guarantee customer satisfaction! – RP
Came for a quick weekend getaway to traverse city with the wife and went looking for my favorite edible Banned and found what I was looking for at Puff. Thank you for hooking me up with that Discount! – Vincent Sitto
After stopping by multiple locations, I believe I have found the best one! Eddie is the man, told him what was on the the mind and he took it ran! Picking out exactly what I needed, he was fantastic! He was so personable and easy going not to mention the first that actually listened to what I liked! Will definitely be going to this location for all my needs! – Amanda Bruning
Been to multiple Puff locations and finally landed on the TC location. Great vibes and great employees. Went in and worked with Eddie, and was given some amazing recommendations. Eddie was able to give me some recs based on terp profiles, taste, %, among many other curve balls I threw his way. Will be back soon! – Lindsay Taylor
Good vibrations!!! Puffs friendly and knowledgeable staff are always happy to help shoppers make their choices of their high quality and reasonably priced selections…I can’t say enough about all of the amazing budtenders in the TVC locations…. 10 out of 10 recommend checking them out – Leah Marino
