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Edit: 6-13-25 Thank you James for your patience and kind words. I was 3 hours late to my appointment due to pain😣 James just kept telling me to “take your time”. The lobby Person was the same way, I wish I could remember your name. RISE is fortunate to have team members/patient specialists who are compassionate and empathetic towards their patients.💚 4-19-25 This New Hope Rise has the BEST staff 🙂 Each time I step inside and walk away I’m just so impressed. I always leave with a smile. And let me just say there are days when these acts of kindness helps make the day go by better. Dr Sue it’s always a pleasure seeing you in the lobby or in the back room. I know I’m in good hands.❤️🩹 Emily thank you for always being so cheerful and caring. 😇 Dani you always make sure my order is complete, and checking to see if I have awards to apply to my purchase is always appreciated 🙏🏼 James thank you for taking the time to explain the Puffco products and now I’ve accumulated a few 👍🏼 The 40% off is awesome. Happy 420 🍃 January 2025 I’m a new member and I appreciate Dani and Emily helping me with the medical interview appointment-thank you for straightening things out! Dr. Sue Dreher is awesome explaining the process, very nice. Thank you for introducing yourself in person and recognizing me on my pick-up. Classy. And finally Jason. I peppered you with questions and you answered them all with expertise and kindness. Thank you all. – Mar
Coming into rise was a great experience. I was kindly greeted by Emily, an associate that assured my order was almost ready. Within a minute I was called to the checkout counter by Berto. He made sure to double checked that my complicated order was correct; including all the sales and applying my rewards points. Another associate Zach was able to honor a mistake made on my online order. Great experience from start to finish. Welcoming, knowledgeable and efficient staff. And they have me stickers!!! – Luke Sheppard
Staff is super friendly! Every time I've visited they've been fantastic. Today's visit Erin was great and we chatted for a minute while my order was being processed. Glad to shop here when I can. – Eric Moran
Great experience every time I deal with the people at Rise. Everyone has been knowledgeable, helpful and friendly. Shout out to James for the new ideas and what to look for. Definitely been my go to spot for the last 9 months. – Jacob Nelson
Every visit is a pleasure. All the employees go above and beyond in customer service and kindness. They are highly knowledgeable and can answer any questions you may have. The entire staff is very kind. Shout out to Erin, Chiara, Zach, Elisha, Aaron and Blake. And Berto! – Hunter Newton
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