Story Dispensary of Springfield llc

I had an amazing experience at this store thanks to Chris! From the moment I walked in, he greeted me with a warm smile and went above and beyond to make sure I found exactly what I needed. Chris was not only knowledgeable but also incredibly patient, answering all my questions and offering helpful recommendations without ever being pushy. His professionalism and friendly attitude made the entire shopping experience smooth and enjoyable. It’s rare to come across such genuine customer service these days—Chris is a true asset to the team. I’ll definitely be coming back and recommending this store to others! – John Alo

I had an issue during a recent visit to Story Dispensary of Springfield, and I want to take a moment to shout out Alison (the manager) and Mike (the budtender) for their incredible professionalism and kindness. From the moment I voiced my concern, they were both friendly, attentive, and genuinely focused on resolving the issue. Not only did they address it right away, but they also went above and beyond to make sure I left feeling heard, respected, and valued as a customer. This is exactly how customer service should be—exceptional, human, and sincere. I always speak up when things go wrong, but I’ll absolutely rave when service is this good. Alison and Mike turned a negative into a positive and reminded me why I’ll keep coming back. Two thumbs up for true professionals! – Rob G

Absolutely loved my first experience here! Cris took amazing care of me—super knowledgeable, professional, and really took the time to walk me through everything. The vibes were welcoming, the service was top-tier, and the selection was just what I needed. This is definitely my new go-to dispensary. Highly recommend! – Chino Ramos

10/10 staff, 10/10 experience, would recommend to anyone … do not hesitate best in the state right now !!!! Ask for Olivia !! – Bryan Clarke

Story was a fun environment to walk into and pick from many different products. Cris was very informative in helping me making decisions. He was professional and helped me have a great experience my first time in the store. Definitely will be coming back. – justin abc