The Botanist

I walked into The Botanist not really knowing what I was looking for—it was my first visit, and honestly, I felt a little overwhelmed. But the moment I stepped inside, any anxiety I had melted away. The atmosphere was warm, inviting, and professional, and I was immediately greeted by a friendly staff member with a smile. What really blew me away was the level of service. Members of the teams, specifically Phil and Kevin, took the time to ask thoughtful questions, listen to my needs, and walk me through their selection with genuine care and knowledge. They never rushed me or made me feel like I was asking silly questions. Instead, they helped me discover the perfect products tailored specifically for what I needed—something I wouldn’t have been able to figure out on my own. You can tell the staff at The Botanist truly care about their customers and believe in what they’re doing. From the welcoming vibe to the incredible service, this place sets the bar for what a dispensary experience should be. I’ll definitely be coming back—and recommending it to everyone I know. – Gina D

The freshest flower on the Island from the few dispensaries I've tried. I'm glad I made the switch. Great 1st time customer discount, regular product discounts and Medicaid and other discounts available. Friendly customer service and nice laid back atmosphere. Very happy – Danielle Aleksieva

As a regular customer, I regret giving this 1 star review to the farmingdale location as I have always had excellent customer service at this store. Today I got a person I have not seen in the store before to help me. She did not seem to want to help me like the others always do. Normally the csr asks me if I wanted to use my points before payment, this person did not, and I had to ask her of the same which I wanted to use. After payment I asked her the price of an item in the counter and she said she would let me know. I waited at the counter assuming she was going to give me the price, instead she asked me to step aside for the next customer. I had to ask for the price to another csr who always helps me. I hope the management/owners see this review. If you need to talk to me, you have my phone numner in your records. – Ashley Abraham

The best medical dispensary in Suffolk County hands down. Super helpful and knowledgeable staff. The two pharmacist John and Jaqueline are super friendly and warm and answer and of your questions and concerns. As far as staff Sara is amazing and super helpful with getting your purchases in order. I’d definitely recommend this location for your medical cannabis needs. Never a long wait like the other locations to get your medical needs. By far the best one in my opinion! – Jacob Miranda

The people here are great. Extremely knowledgeable and helpful. They’ve helped me pick the products that will focus on what I need from pain management to anxiety and appetite stimulation. Can’t recommend them enough. – Bobby