Village Dispensary Bucktown

Back to you with another dope dispensary! I’m still new to Chicago, so exploring neighborhoods is my favorite pass time. I’ve had my eye on Bucktown recently, as I can see myself living there or opening a business. Friends of mine gave me coupons for Village but didn’t make it down before they expired. However, I went out for a stroll yesterday and decided to grab some bud (can never have too much). I loved my whole experience from walking in to walking out. Something about it felt accepting and easy. I always pay attention to how I’m greeted, the display set ups, the music, the customer service and the transaction process when it comes to dispo’s. 10’s across the board for me!!!! 🏆🏆🏆 Shoutout to Melanie and Natiana for helping me out and making it fun ✨ I will happily drive from Evanston to come see them! – Jassmin Brown

I’ve been a loyal customer of this shop for quite a while, which makes this review especially disappointing to write. Unfortunately, the customer service has gone downhill in a big way. On multiple recent visits, the atmosphere has felt tense and unwelcoming. Staff members come across as irritated or dismissive, as if customers are inconveniencing them by asking basic questions. I understand everyone has off days, but when it becomes a pattern, it’s hard to ignore. What’s most frustrating is the hostility in the tone and body language — eye-rolling, short answers, and zero effort to provide guidance or recommendations. As someone who has supported this business consistently, I expected at least a baseline level of professionalism and courtesy. There are plenty of options out there, and customer experience matters. I truly hope management takes a closer look at the culture in the store because longtime customers like myself shouldn’t feel uncomfortable walking in the door. – rpb4553

Had a GREAT TIME at the meet and Greet for WU-TANG Members Ghostface Raekwon Method Man and Inspectah Deck. The staff here are absolutely amazing! Very caring and patient! I'm also enjoying the RSO that I purchased. It helps with my chronic pain. Would highly recommend this dispensary – Kenyatta Howard

Wow, what an experience. Now I’ve been to a few great dispensaries in the Chicagoland area but this one really takes the cake. Their prices are top tier, with excellent deals for the budget friendly customer and some really top shelf options for those looking to splurge! The real cherry on top was the service, my budtender Scott knew his stuff and was extremely helpful. He was kind and knowledgeable, and every recommendation he had was amazing. I would come back here every day if I could! – c

Outstanding! One of my favorite dispensaries, the staff is welcoming, helpful, and Village is often putting on small events for the local community. Highly recommend! – M R