Zen Leaf Dispensary Germantown

Zack was super amazing, creative, and informative!! I had really bizarre questions, but for good reasons and he was all for it!! A++ for Zack and the entire Zen lead team on customer service- here is the master piece he was helping me do math on to figure out how much product I’d. we’d to fill the cones-when girl math doesn’t work, go to Zack! – Sarah McVey

I hate the idea of rating one bud tender to the other. I love this location, the staff is always on point, they're all great, kind, helpful people. Prices can be hit or miss sometimes, you might find something better for a better or same price at a different dispo, that's just how the market works and varying discount days, but generally I find Zen to be the most modestly priced, great location, good prices and great staff so Zen is 9/10 my first stop! Be sure to tip, too! These people are working hard and they deserve it! $5-$7 isn't the end of the world if you're spending $100+ – Wilson F (Trey)

Zen Leaf dispensaries are often noted for their welcoming atmosphere, knowledgeable staff, and a wide selection of products. Many customers appreciate the quality of their marijuana strains, edibles, and concentrates. The staff typically takes the time to understand customer needs and offers tailored recommendations. Cleanliness and organization in the store layout are also frequently highlighted in positive reviews. Overall, if you're rating them 5 stars, it likely reflects a great experience both in product quality and customer service! – Hunter Benitez

I usually give businesses the benefit of the doubt, but the way the manager at this dispensary handled things was completely unprofessional. I had an issue with a product I purchased—something that could’ve been easily resolved with basic customer service. Instead, the manager was condescending, dismissive, and made it very clear that customer satisfaction was not a priority. Rather than listening or offering any kind of solution, they doubled down on being rude and made me feel like I was the problem for even bringing up a concern. A manager is supposed to set the tone for their team, and unfortunately, their attitude showed. If this is how management treats paying customers, it reflects poorly on the entire business. I won’t be returning and wouldn’t recommend this place to anyone looking for professional, respectful service. 06Jun2025 – Ty Sanders

Shout out to Winnie and the home team at Zen leaf they are awesome product is always par excellence and safe and sound atmosphere and friendly faces at every point of sale – Tattoo Suzie