The Showcase

5 stars for the acting skills here. The staff deserve awards for confidently telling customers the products are fresh when they clearly aren’t. The manager (blonde hair, glasses) also delivered some of the worst customer service I’ve experienced — rude, dismissive, and clearly not interested in helping customers. I had a really bad experience here. The product I bought was not what they described at all. The staff recommended it and told me it would be a certain way, but it ended up being completely different. It honestly felt misleading. I would suggest trusting your own judgment instead of relying on their recommendations. Also, the manager with blonde hair and glasses was very rude and unprofessional. happened on 18:45 pm hope that’s help for the owner, btw i’m a regular there since they opened in this location, very disappointed this time. Never going back there. at least the manager get fired. be honest :( – Isick.

My first time at Showcase. Alyssa was very knowledgeable and friendly. I found out we went to the same high school in the Midwest. (Different decades, I'm old) They had the products I want. She suggested others I might try that are similar. She's cool! – Golf Finn

Liliana provided excellent customer service from the moment I walked in. She was friendly, knowledgeable, and took the time to answer all my questions without making me feel rushed. She gave honest recommendations based on what I was looking for and made the whole experience easy and comfortable. It’s clear she cares about helping customers find the right products. I really appreciated her professionalism and positive attitude Highly recommend! – Karlos Mason

I was assisted by Kyle on my purchase and it’s been a while since I have been to this showcase but after today, I’m going to be coming back more often. Kyle has wonderful customer serivce and recommended really amazing products. Will be recommending to all my friends and family to pay a visit! – Daniel Stoner

Love the service. Kyle is always super friendly, and he gives honest opinions on what he has tried and what he hasn’t. So that’s always very much appreciated. And Jess is another awesome bystander to go to. So you got plenty of great options!! Bb – Wayne Long