March and Ash Mission Valley Dispensary

Edit: They still haven't emailed me back, despite saying otherwise. I am a loyal customer of March and Ash and I am extremely disappointed by their actions lately. Less than a year ago I won the $2000 store credit “get flower for a year” sweepstakes. Less than a year later, their loyalty program was discontinued, and my points were forfeited. I received no notice of their loyalty program ending, despite their terms and conditions stating that they’re required to give 3 months’ advance notice to all loyalty active Loyalty Members. No email, no text message, no letter, nothing. I checked my rewards balance on the website just a month or two ago, and there wasn’t any banner or notice on my account saying that they were going to be forfeited soon. Their terms also stated that if you don’t accrue/spend points within 6 months, they have the right to forfeit all of your points, but I last purchased product in August – less than 6 months ago. It feels horrible to be betrayed in such a way by a company that you previously respected. I sent them an email last week, but they haven’t replied. – Justin

Always a great selection, great knowledge and communication in store and through delivery, easy ordering online. I’ve tried to shop around at other stores in the area but I always just end up back at March and Ash or usually ordering from home. I don’t drive and usually order delivery and it’s very rare that the site is so busy that it needs to take a smoke break and will be back in 5 lol any time I have ever messed up on an order or had any questions all I had to do was call and they fixed it or clarified anything I was confused about right away. It’s easy to track the delivery and it’s also pretty quick as far as delivery is concerned, definitely more reliable than your local Joe. I order from the mission Valley store and James, among others, have delivered to me a few times and are always just on it and genuinely good real people. I know I can find quality product and quality staff at March and Ash, and that’s the only reason I’m leaving a somewhat lengthy but legit review. Thank you all at March and Ash for all you do 🙏 – Alexandra Torto

March and Ash is genuinely impressive with how they reach new lows every month it seems. First, it was ruining No Tax Tuesday. Then raising the min delivery and adding fees. Then removing the delivery option window for orders under $50. Now, March and Ash has bestowed upon us the most INCREDIBLE update yet – every day is no Tax Tuesday!!! Thats right, 32% off everything all the time until further notice!!!! Cool right? Except for the part where they raised the price of everything. So that Zenergy CBX 1/8th I bought last week for $49 delivered before tip? Now $60 delivered. Do you really think your customers are that dumb? Unfortunately the answer is yes, clearly they do. What is the end game here, really? "Screw the middle to lower middle class customers and below, the whales will keep us afloat." LAME! – R. A.

They've been my favorite for so many years, but they've sheared away everything that made them great (a rewards program, actual sales instead of raising all prices to feign mediocre sales, exchanging low delivery minimums for high minimums plus delivery fees, a delivery tracking system that actually worked) and they have topped off the negative changes with an absurd rehaul on their website that makes nagivation counterintuitive, filled with brand advertisements and useless blurbs. I'm autistic and hate change, and I'm finally researching other dispensaries because the quality of service, product availability, and ordering system have all plummeted simultaneously. I'm so, so disappointed ☹️ – Jamie Rage Johnsen-Brigham

Great delivery service excellent prices the only problem I had is when I try to use my phone it didn't work but when I am went on my laptop but they still are very good company and I would recommend and use them again ☺️ – Jerry Lobb