Xclusive Cannabis Dispensary

As always, a great experience. I have resumed my patronage due to the exceptional quality of their $50 Oz section. However, I must deduct one star because I am accustomed to receiving a receipt and having my name printed on the product I purchase. Sir was cool as always ! – Thomas Paine

Had a great experience here. The staff member who helped me, Lela, was super knowledgeable, patient, and actually took the time to explain different products instead of just rushing me through. They were friendly, professional, and made the whole experience comfortable and easy. You can tell they genuinely care about helping customers find what works best for them. Definitely one of the better dispensary experiences I’ve had. – Alyssa Lucero

Jalen was our bud tender. He took the time to show us around and explain everything thoroughly and in a pleasant manner. I love the great bundle deals! Will keep coming back. – Averiel Marks

Exclusive is the best hands down…. Jake is the dopest manager ever all the staff day or night are awesome very knowledgeable, patient, laid back budtenders that'll definitely get you right. Great prices,great staff great location AMAZING Mary Jane what more could you ask for…. – Shamica Cox

I’ve been a loyal customer here since 2023, and after this experience, I will not be returning. I purchased a $35 battery that turned out to be incompatible with the cartridges I regularly buy—cartridges sold by this same shop. The size difference is only a few millimeters, but it makes the battery completely unusable. Both locations acknowledged the issue. Both managers still refused a refund because it’s “not defective.” If a product cannot be used with the items you sell alongside it, then it is functionally useless. Calling it “not defective” doesn’t change that—it just shifts responsibility away from the business and onto the customer. What makes this worse is that this isn’t just a casual purchase for me. Like many disabled customers, I rely on these products as part of managing my health. It takes real time, effort, and energy for me to come into the store. Losing $35 on something I physically cannot use is not a minor inconvenience—it’s an accessibility issue. I’ve also made a point to be a fair customer over the years. In three years, I’ve asked for one cartridge refund because my battery couldn't detect it was there, true essence of being defective. Meanwhile, I’ve heard as others return cartridges regularly without issue. The one time I genuinely needed support, I was denied. A clog or a leak, I have found, is user error and yet that gets taken care of, but when the battery is the issue, the same customer care does not exist. That inconsistency matters. I’ve also personally experienced long wait times while staff were smoking, including one instance where I waited at the window for 15 minutes. That doesn’t reflect a business that values its customers’ time or presence. Looking back, it’s hard not to feel like this situation could have been avoided entirely with basic communication. The battery I purchased was clearly not a standard fit—and no one mentioned it. It’s frustrating to lose money on something unusable. It’s more frustrating to be met with zero accountability when it happens. And it’s disappointing to realize that loyalty means very little when it actually matters. Because of this, I’ll be taking my business elsewhere. For customers reading this: I strongly encourage you to report any concerns about product quality or packaging to the Colorado Marijuana Enforcement Division and, if applicable, the Colorado Attorney General's Office. After reading multiple reviews describing potential product tampering or inconsistencies between what’s advertised online and what is received in-store, this appears to be a pattern worth documenting. Consumer protection standards and ADA accessibility considerations still apply, especially for those who rely on these products medically. If issues are not being addressed at the store level, reporting them through the appropriate channels helps ensure accountability and protects the broader community. – Amanda Kingsley