Juliana is so knowledgeable and kind. She always goes above and beyond my expectations for customer service no matter what point of her shift I come in. Juliana makes excellent suggestions and I can ask her very detailed questions about the products and she always answers confidently. I love this shop and all the people who work there are lovely. Juliana is my favorite tho. Give her more money. She is Great at her job. – Pilar Swanson
I really liked this place. Well done everyone!!. So chill and open layout is super cool. Great prices n selection. Very cool folks working here – Greg Conner
Very very bad experience and defiled product. They put additives in the flower!?!?!? What!?!? Why didn’t you tell me before I purchased ? Before I arrived, I looked up some prices, when I went in, it was more expensive. I went here for a specific strain I saw on their menu. It’s a strain I’m fermiliar with and have had many times, it’s my medicine. Well, their version of that strain barely acted like it and it also had many additives and was around $60 for an 1/8. Never go to AZ for flower. I’m always going to NM from now on it’s unadulterated and much lower cost wise for much better quality and experience. I threw the stuff away I got from ponderosa, it was not working for me. The feeling was not at all like the strain I’m used to. – Nathan O'Bryant
i always try to stop by for ponderosa's "Wana Wednesday" since you get $7 off on Wana gummies. such an amazing deal – the arizona sunrise flavor sativa gummy is my favorite. highly recommended – William Gundrum
After searching all over town for the right vape pen for almost three weeks, I finally found exactly what I was looking for at Ponderosa—and honestly, it couldn’t have been a better experience. From the moment I walked in, I was impressed. The place is absolutely spotless, organized, and thoughtfully designed. Everything has its place, and you can tell the owners take real pride in keeping it that way. It doesn’t feel like your typical dispensary; it feels like walking into a professional, welcoming space where people actually care about what they do. The staff went above and beyond to help me. They weren’t just friendly for the sake of customer service—they were genuinely interested in making sure I left with the right product for me. They asked questions, explained the differences between brands, and made me feel completely comfortable taking my time. That level of patience and product knowledge is rare. When I finally found my pen, they made sure I understood how to use it properly and even gave me some great tips on maintenance. It’s clear they take pride in what they sell and who they serve. Between the top-tier service, quality products, and spotless environment, this place easily stands out from the rest. If you’re tired of dispensaries that treat you like a number or rush you out the door, do yourself a favor and come on down to Ponderosa. This is what a cannabis experience should feel like. – Jesse Jacka
