1841 El Camino

I like most of the workers but besides that seems like there's always at least one rude/ lukewarm bad vibe person. They either seem to feel reluctant about helping you or they do the absolute bare minimum, in which case I'm usually having to answer my own questions on the spot while feeling rushed. In all the times going here maybe one time I got a budtender who did her best to find me the right strain. Besides that the vibe is always come in then gtfo. To anyone reading this I recommend mainstage, they're cheaper/ better selection and the employees actually know what they have in stock/know the products and willing to answer questions – Taylor W

Wasn’t the worst experience, but definitely disappointing for my first visit. I was buzzed in without an ID check and told it would be checked inside, which felt a bit disorganized. At the counter, the staff wasn’t very welcoming— a simple hello was all but no communication when i asked how they were. The staff spoke in a monotone, almost like they were on autopilot, which made the experience feel a bit impersonal. Then there was just awkward waiting and trying to figure out who was next since there wasn’t any clear line system. Prices were also higher than expected ($36 for a 1g Stiiizy) and there was no first time deals or bogos for nothing. Overall, it’s convenient location-wise, but I’d rather drive a bit farther for way better service and way better pricing. – Cupcakes n'sprinkles

The best plug in town , costumer service is on point Zen help me out on this visit he was next level of a service absolutely recomended – Mnll Blckwood

Angela really goes above and beyond a typical bud tender, giving me and my brother a great buying experience. Answered all of our questions (we had plenty), offering suggestions, and making us feel welcomed from the get-go. She is GREAT! We will definitely be coming back. – Charles Cramer

Service is declining especially with this new round of hires. Specifically “Stephan”. Rude, lack of customer service training, and not checking IDs in the online order room leads to inadequate service. Not only was Stephan RUDE to me. No hello no can I help no welcoming at all. Stephan’s lack of effort to look for my order required me to go back out in line in the lobby. ONLY to find out my order was filled and sitting behind Stephan’s head!! Not only was he rude to me but also to the female employee whom corrected his mistake. He shouldn’t be allowed to talk that way to someone who knows more than him and who was correcting his error. Please train the children hired recently better. As a medical patient I do not want to witness rudeness to employees let alone rudeness towards me!!! It makes it a very uncomfortable environment to do business here (I’ve been coming here for YEARS) Hiring a bunch of kids thinking they know it all. Useless. Too many dispensaries to choose from in the area. Please do better. – Jo Reyes