Curaleaf Dispensary Gaithersburg Montgomery Village

I come into the store multiple times a week, and there’s almost never a time when Lauren isn’t there — and joked that she never takes a day off. Whether she’s working the front desk or the register, she is always smiling, polite, efficient, and in great spirits. Having worked in the service industry myself, I can honestly say she exemplifies what great customer service should look like. She consistently makes every visit a positive experience. – Alex A

I had a stressful moment today at the Montgomery Village Curaleaf drive-thru and thought there was an issue with my order. I came back inside feeling pretty frustrated, and honestly, I wasn't at my best when I spoke to the team leads. Instead of matching my energy, they were incredibly calm, professional, and patient. They took the time to review their footage with me and clearly showed that everything had been packed correctly. Turns out I was wrong — I went back and found the item in the parking lot. I felt awful for jumping to conclusions, but the way the staff handled the situation with such grace and kindness really stood out to me. The drive-thru is fast, the product is great, and the team here is genuinely top-notch. If you're looking for a trustworthy local dispensary with amazing customer service, this is the place. I'll definitely be back, and I can't recommend them enough. – Rohan Taneja

Great setting and environment! Had a great conversation with Lauren! Such a positive and great energy coming from her! Definitely brings up the mood of other customers! – Alex huaycochea

Came in about a week ago. Was recommended this place by a friend. It was a bit busy. I went to check in as a new medical patient with the store associate with thin dreads. As I was waiting my turn, He was checking in someone else. He was extremely disrespectful and rude to this person. When asked simple questions he was extremely stand-offish and sucked his teeth while rolling his eyes visibly. It got to the point another associate had to apologize on his behalf after witnessing the incident. I ended up not purchasing, I left right there as I did not want to deal with such an angry person as a new customer. Today, The friend who recommended me just told me not to come again as the guy who previously had that incident with someone, was working there and was extremely disrespectful in the drive thru and passive aggressive the whole time. Even messing up the order and not caring. – Kayla Thomas

I’ve been very pleased with this dispensary and the edibles have seriously been a lifesaver for me. Leila Is absolutely amazing and goes above and beyond every single time I’m there. She is incredibly friendly and knowledgeable and we always make sure to go back specifically to this location because she is there. Thank you so much! – Lena Etzkin