On the first experience the shop worker misinformed me about a product when I called to correct it and ask for information. I got yelled at and treated pretty poorly. I left a bad review at this point. Shortly later I had another phone call with management explaining that their bag has one thing and their product says another. The Blackbird package is labeled as seven grams, but only contained three and a half. I was letting them know that this might be wrong in their metric system. This manager offered me product at this time and said I did not need to pay for it when I came in. This lines up to what the other guy had said, promising me everything in the shop if it made me happier though my intent was never to get free product, it was to let them know they have a computer error that could result in them receiving massive fines from the state. I'm then unable to return for a couple weeks. Life is busy and who can really spend that much money on cannabis In this economic state, though I returned today to follow up on what this was about, since It's between pay periods. So I figure why not give them a chance to follow through with their promises. What followed was an incredibly uncomfortable conversation that I consistently felt like I had approved that I wasn't lying or misleading the shop manager, different than the one I had prior talked with. Of my experiences with the staff, I have met 4 of them in total. Two of the four have made me feel quite uncomfortable in some way, either making me feel like i'm a liar, Actively yelling at me, or just being abrasive. Two stars, they "solved" this "problem" after 4 weeks and multiple visits and a decent amount of anxiety. – Phyrad
Henry is very friendly and really knows his stuff, gave me some great recommendations and was overall just a super friendly and competent employee, will definitely be back because of him – yoyo
Best prices in town. I always go on the days Henry is working, he’s such a homie. And getting some puppy love from Juno is always a bonus! – Maya Hesse
Worst customer service I have ever had. Bad enough that I will never come back here and I wonder how many other customers have felt the same way. Today, 04/24/26 around 3:40pm I chose to try out this dispensary for what will be both my first and last time. Upon arrival I was not greeted. I waited my turn and was pestered by a very old and very stinky dog. I politely asked the dog to go lie down and it did not listen and continued to sniff and push itself on me. I snapped my fingers and pointed and asked the dog to go lay down. Finally the store employee called the dog over and I was able to go up for my turn. This is when the store employee rudely said, “Why would I help you when you’ve already been rude to me?”. At this point I had not talked to this employee at all. Confused I asked what he meant and he went on and on about how I snapped my fingers at his stinky dog. He told me “I can refuse you service” when I had literally done nothing other than asked the stinky pesky dog to go lie down. Never once did I touch the dog. The store employees horrible attitude continued and I bought something quickly just so I could leave. I will never come back here and I recommend others go elsewhere. – Sabadab
Henry is a amazing bud tender he is insightful and extremely helpful and radiatiates positive energy every time I come in – Karey Stark
