Went there yesterday to pick my stuff up. When I placed the order online it was one price got there and it was another.. they even went in the back and receipt that said it was the price I said , but instead of the manager Kaitlyn acknowledging the price it told me on the receipt I was charged like $7 more than what I was supposed to pay, it’s not about the $7 it’s the principle, I’ve never expirenced this now where else , that’s why I’ll take my drive and go to zips . – markisha Marshall
Seems like they've gotten worse since their strike ended. Ever since the workers strike ended they have raised the price on their herbal wellness center flower and it seems like they have less product available. I also thought that the workers that were involved with the strike would be coming back to work as one person said so. I was expecting it to be quicker in and one here with more workers but it doesn't seem like they have any more workers and their checkin and checkout process is still as long of a wait as it was during the strike. – john john
This place has some of the best prices in the city. I went there for the first time yesterday and got 5.66 grams for 24 after tax. The bud I got from them was great and is from a brand I've had before and liked. The only negatives I saw was that they had workers/past workers out front protesting against the business. It left a bad impression on me when going there. I hope they are treating their employees right. It's wild to see workers protesting like that for as long as they said they have been doing so. The other con was that it took me several minutes to go back to get product. Perhaps this is due to a shortage of staff? Who knows. I would love to go back here but I admit I feel bad with the people protesting. – The traveler
I can see where to some it would seem like good prices, but they aren't. The HWC brand is no better, and often more weak, than the "THCA" brands at smoke shops, if you looked into it you could see for yourselves. I used to think that it was great at one point, even going a great distance out of my way to get there, not so much now. Everyone is different, maybe it works for you. The deal with their employees is between them, neither side has ever stood up for me. The cannibas industry in ohio is so sketchy right now, that it's a gamble investing in the trade. – Ely Conrad
I do enjoy this location, and its employees are kind. However it’s definitely a change in the atmosphere. A lot of the original or older employees who were great I haven’t seen since the strike began, which sucks. Now the wait times have gotten significantly longer, the front desk employees don’t seem as knowledgeable as the previous crew and the prices fluctuate. I’m not sure why the workers decided to strike, but it has definitely affected the business and the customer experience. Get them back, fix whatever issues were happening before the things get worse. Other than that I like this location because it’s convenient for me more than anything else. Oh and you should prioritize medical patients with online orders over rec. Thanks! – Adrienne Edwards
