Heya Wellness - Saint Ann Cannabis Dispensary

I had a really disappointing experience at this dispensary. From the moment I walked in, the customer service was cold and unhelpful. The staff seemed uninterested in answering questions and acted like I was inconveniencing them just by being there. To make matters worse, the quality of the product was unacceptable. The flower I purchased looked old and poorly stored, and I’m almost certain it had mold on it. That’s not just bad quality—it’s a serious health concern. On top of that, the deals they advertise are not good at all. The prices are high for what you get, and the “discounts” feel misleading and not worth it compared to other places. Overall, this place felt unprofessional and careless about both their customers and the products they sell. I definitely won’t be coming back and would not recommend it to anyone looking for a safe and pleasant experience. – Katie Heilz

I would love to give them higher but I really can't. The manager made me and my dil so uncomfortable she instantly left and when I finally got my items I first went in and told the amazing bud tender how I felt and why, I didn't get to finish the convo as the manager walked in so I simply said Thank you and left. I then pulled to a different parking lot to cry. I'm low income and disabled, still have my meds card. A group I am in sent out a discounted item. The manager (found out he was a manager from my budtender when I came back in) kept making rude comments about people only coming for said item from the group. Once could be ignored but to repeatedly say it as others are getting stuff and to loudly point out who is buying extra stuff for all to hear. He then accused my dil of being there the day before with a snide attitude even though we both said she wasn't and she don't even have a car and I'm her ride. As I was walking out he very loudly stated "Well we are really bringing in sales today " all of which was uncalled for and extremely unprofessional. I went back in to try to get his name but only got to find out he was a manager before he walked in and I instant ended the conversation mid sentence with thank you and left. He was roughly 45+ salt and pepper facial hair, skinny, black hat and black hoodie. I have severe social anxiety and this experience sent me into an attack as well as my daughter in law. If this deal was going to be an issue it should've never been offered. The thought though is extremely appreciated. I only gave 2 stars instead of one because the bud tender I had was amazing and very kind. – Stephanie Vaughn

Posted on their google account that they close at 7 on sundays, I arrive at 6:46 to pick up my pre order and they won’t let me in. They have a little paper sign in the window that has conflicting hours and says they close at 6:45. Asked if the guy with the beard could help me out since it’s kinda their mistake, he refused. Always been a massive fan of vibes products but how hard is it to have your hours accurately posted…… this is day one stuff here Edit: went back to Vibe today and had a great experience once I got past the waiting room. Brenden was amazing, super attentive and got me exactly how I wanted. Dude with the beard gave me an attitude as soon as I walked in, saying I’m the guy who gave him a 1 star review and thanks for doing that for no reason. Same bad attitude he had the first time, sad to see but Brenden was a rockstar! They need more of him. He got them bumped to 3 stars! – Jay

This place used to be great, and I’m honestly not sure what changed. To be fair, they still have some of the best single-serve items around in terms of price and quality. My main issue is how they handle discounts, promotions, and events. It’s very common to come in expecting a promo only to be told that you read it wrong, even when it’s a deal that’s been running for a while. I’ve even called ahead to confirm how a promotion works, only to arrive and be told something completely different. It’s frustrating because the products themselves are solid, but the inconsistency with honoring deals really takes away from the experience. I’ve experienced ongoing issues with promotions, and in one instance an employee spoke to me in a way that was unprofessional and included swearing. – The Elemental Sniper

Had the best experience!!!? Jason the GM and Branden were the best ..me and my guy had an issue which never happened and they rectified the situation and this time 🔥🔥🔥..House of Kush is a great product to try there!!🔥🔥🔥..Just to say again thank you Jason and your team ! – Tish Jordan