5/5! I come here often they have quality flower & a great rewards program. They have different price tiers so it can fit anyone’s budget and they also have great sales & deals, you just have to check their site. Customer service is good! I have only ever had a small issue here & it was remediated by the manager. She is great, & followed up timely w/ resolution. – Ebony Simpson
I had an amazing experience at The House of Dank today, and I want to give a huge shoutout to Mavrick. He made the whole experience easy, comfortable, and enjoyable from start to finish. I ended up spending around $200, and every single recommendation he made was absolute fire. He really knows his products and took the time to understand what I was looking for. He even convinced me to try a few things I wasn’t planning on getting, and I’m glad he did because everything was worth it. On top of knowing the products, Mavrick is an outstanding salesman. He’s professional, friendly, and never made me feel pressured just genuinely helpful. Employees like him are the reason customers keep coming back. The House of Dank needs more people like Mavrick. He deserves a raise for the level of customer service he provides. He earned every bit of this 5-star review, and I’ll definitely be back because of the experience he gave me. – Calvin Hutchinson
Traveled about 40 minutes to go to the house of dank. As we have heard lots of good things about it. Purchased. Once we arrived back home, we opened up the bag, and there were a ton of moldy nugs inside. Called and explained to them what had happened and they said come back in and we’ll replace it for you. Went back in and they gave me an eighth of something that was packaged at the beginning of 2025. Not to mention it literally sounded like a bag of chips. That’s how dry the weed was. The guy said it was moldy because it’s grown outside, but shouldn’t there be some sort of testing and/or quality check before it can be sold. My fiancé is severely allergic to mold. Good thing he caught it. The staff just seems like they’re trying to cover themselves, and when I called the first time they acted like it was something that just normally happens and it was no big deal. Will definitely not be returning and will definitely stick to our GLH. – Lex Smith
Great selection, super friendly and helpful staff! Prices were just average. The only disappointment was the advertised discount for new customers was for only 1 item and you had to scan a code and fill out a survey or something. – Heather Lacy
I hate to be the one to leave any kind of negative feedback, but I called the store after there were some issues with the online ordering aspect, and the person who answered the phone was incredibly rude. This was on 6/2. My first order was placed a little after noon. It was very obvious I was stumbling over my words because I am really awkward on the phone, and they seemed to get really upset with this – though I will say I was nothing but polite and gentle. Not only that, but I tried to put in for delivery twice – one of the times they said my ID was expired and cancelled my order (even though my ID is NOT expired and they had just delivered to me a month prior.) So after they cancelled, my boyfriend went ahead and made an order (at around 3pm) for delivery with all his info. It had been three and a half hours since we placed the order and still heard no updates, so I called and asked if there were also problems with his card too, and then asked if they'd still be delivering our order that night since I know they stop at a certain time. They replied with a very rude "ma'am I am not seeing any orders with that name, you'd have to reorder." I told them I had already reordered (or rather my bf) and said "I even have an order confirmation number, maybe that could help?" to be told in a very rude manner "No, that won't help. I don't see anything. Reorder, Ma'am." I feel like the least they could do was say "Oh, maybe the website is messed up I am so sorry!" There was no apology, no kindness, and she (whichever representative answered the phone) made it seem like I was doing something wrong and that's why it wasn't working. I said "Can we maybe at least just check if the name is spelled right? The website said the dispensary was preparing the order and that everything worked, so I just wanna double check." And she then got LOUD with me and said "MA'AM. THERE IS NO ONE WITH THAT NAME ON MY ORDERS. REORDER OR IDK WHAT TO TELL YOU." I am pretty sensitive, so this made me choke up and just say "Okay thanks." They then hung up. Maybe I am just too sensitive, but I swear the person who answered was so very rude to me and making it seem like I did something wrong on my end. Edit: 2 stars because I had ordered before as previously stated, and that experience was nice. The guy was super nice, the delivery was super quick. I am not trying to leave a bad review for the shop in general, just whoever was answering the phone that day. I did NOT happen to catch their name unfortunately. – Heidi Graves
