I was so excited when this place opened for business about 4 blocks from my house. Been a loyal customer to their competitor just north of them since they opened when recreational became legal but I thought I'd give Kaleafa a try. First thing I noticed was it looked well set up and nice open floor and displays. Great selection but then I saw prices. Not even close to the competition. Way too high! I don't understand the other reviews saying they're prices are good. The only other big complaint I have is almost every time when I order online and get there to pick it up they say some of my order isn't in stock. One time I ordered 4 totally different items and not one item was in stock. They are slowly improving. I don't go there much anymore just because I can't pay those prices when I can get way better elsewhere. – Captain Caffeine 613
Only ever been here once in the middle of the day. DONT EVER GO NEAR CLOSING TIME. They will yell through the whole store "2 MINUTES" while there is 6 people standing around burning labor. I had an online order which apparently get canceled at 945. 15 minutes before closing so they're allowed to close well before business hours are even over is what thats telling me. Its BD your GENERAL MANAGER. is the one yelling through the store. By God they get out already quick enough what the hell does the last minute shoppers have to hurt. And I wasn't even last minute shopping they canceled my order and I never even got an email update. Ill never go here again. And ill make sure my husband never goes here again. Or ill definitely never tip here again. – Destiny Blair
Only reason I am written this is because today is the only day I had bad experience at this store and it’s the only store in would go to. But a guy in this store was the rudest guy I have ever In counter in my life. I am not going to let this guy change me from going to this establishment he’s going to have to deal with me. Let me say this again this store has had nothing but great customer service. – nadine berry
Steven was phenomenal He was so knowedgeable friendly and provided every piece of customer service expected. I will definitely be back again – d d
Horrible experience. App told me $100.80 left store paying 125!? How does this make sense if I place my order on the app and then they pull this at register. Have been going since open and will not be returning. Thank you so much for my “Birthday discount” – brian J
