Lume Cannabis Co. is Michigan's largest cannabis company. Click here to shop online, or find our closest dispensary to you.
First time going last weekend. Although the staff was excellent, hands down, Very helpful. I wasn't happy with my products. If you have a high tolerance, their products aren't the best for you. I spent over $500 on different items and was only moved by one. I was highly disappointed. Customer service 10/10. But unfortunately I will not be returning. – Janetta Turner
Unfortunately I didn’t remember my associates’ name. Everything is top shelf. The best aspect of the entire staff is they don’t make me feel like a weed dummy, even though I’m a weed dummy. Not joking they are very well trained. It creates store loyalty simply by being a better staff. In other words, it has the same effect as an ad campaign only u don’t have to pay for it. I can assure you that I don’t have any family members at Lume, nor do I owe anyone $$! It’s just a really good place and I’ve been in a lot of bad ones. So I thought I’d take a minute and let you know. Steve brown – Steve Brown
I wasn’t having the best day and the second i walked in everyone was so kind and so helpful! I cannot remember my budtenders name, but i want to shout her out for picking me up on a down day without even knowing me! She was so quick and knowledgeable as well. I have been coming here for years and for as long as im in the area, they will always be my go to 🤩 – Kay Velliquette
Celina was awesome helping us shop and get our best deal ! Thank you 😊 first time customer deal is excellent 🔥 – Natalie Farley Browder
Typically come to this store for quality and customer service. Today I got to put that customer service to the test. Please note that holiday shoppers were out in droves this day. I had an unfortunate circumstance of having to wait an overtly large time for my order to be complete. I do my best to not be a jerk, but im sure others can testify against that. Be that as it may – my phone operator, Quentin, could easily work customer service for anybody any you could not pay a large enough sum. He handled my phone calls, concerns, rhetoric, demeanor and so much more with what can only be described as personal and professional. I got my purchase with no final issues and plenty to make me feel as though I was heard and taken care of. I cannot write the difficulty it takes to put up with me and my bs, but it seems they need no explanation or cheat code. TLDR: Quentin rules – Brandon Moody
