NUG Alameda

This is my closest dispensary, so I want to like it here. But this visit left me feeling shafted. Came in for the 50% off 420 sale and asked specifically for flower and cartridges. Loved the flower but my guys. Left with all-in-ones ….which are twice the price …. and didn’t realize it until I got home. Also note there’s a lot more plastic on an aio and if it’s 4/20 it’s also earth week. A few things that made this worse: the products aren’t displayed so you can actually see what’s a cartridge vs. an all-in-one. Everything comes out in a bag, so there’s no moment to look at what you’re buying before it’s handed to you. And the rotating sales make it genuinely hard to track what’s actually a deal. I don’t think anyone was trying to rip me off. But I left spending significantly more than I intended on something I didn’t ask for. Better product visibility and one sentence of clarification at checkout would fix this entirely. The confusion is why I find myself trekking to oakanna or off the charts even if they’re both pretty out of my way. – Jessi Albin

Always has my product in stock! Kingroll queen here. Always fabulosa pricing. BEST STAFF! friendly, helpful and KNOW the dealio❤️💨⏰️ – Patti Starnes

It's only my second time in and wow the customer service has been superb each time. Anthony, my guy. I call ahead to ask the kind staff to check for me their Marys Medicinals patches to avoid popping pain pills with this herniated disc in my neck. What I'm trying to say is I'll hop my in pain self to ride 2 busses to come receive and experience such a positive service even if it's a little further than the NUG nearestme to downtown (everytime I call they are low on patches so don't be surprised If I clear y'all out!) anywho, thank you and keep it up! You all are awesome thank you boss man for the pain patches! I'm going to keep calling that location specifically for 😊 sure blessings! – Alexia Ayala

Always super helpful and very great customer service! Made the entire experience wonderful – Patrick Kong

Ozzy was awesome he was patient and well mannered while taking my order and i left with knowledge of cannabis i never knew. Glad he was hired. – Laura Cortinas