Have questions? We’ve got answers. Here are some of the most common questions we receive from our community. If you don’t find what you’re looking for, feel free to reach out directly—we’re here to help!
Fantastic service as always. Always super helpful especially the employees that have been there for a minute. Kholoud & Sia was amazing as usual. – Diane Holland
I lovee this place, it's my new go-to dispo to get everything by in one stop instead of having to go to 2 or 3 different places. They have the best selection of edibles and vapes, pricing is on point and the budtenders are SO kind and helpful with their recommendations!! Thank you for all your help Marcus ((and the lovely lady working with you tonight who rec'd the NomNoms)) you guys are best! – stephanie rossi morse
Tori is the bomb, the whole crew here are superb, know their product, very knowledgeable, wonderful atmosphere, great shopping experience, ty for always making the trip to Planet Janes the best! Ur Awesome! – Todd Plamondon
Si and Brenden are by far my favorites! They're both so polite, will go above and beyond for you and seem to always make the best of the day no matter what…(kind of crappy mood the manager is in) HONESTLY those 2 are the only reason I still shop here. After years of delivery, I'm now ONE mile out of their delivery area… A couple of weeks ago, Friday morning, I ordered online, waited over a hour and went to the store to find out they did not have even one item that I ordered. The manager would not price match ONE Jeeter because "their sale started the next day" They didnt call because "they just opened 20 minutes ago" Every excuse from the manager besides accountability. It was clear he was overwhelmed and took off out the door to his vehicle with a friend to do who knows what. When he did this he left his employees to deal with what was clear a busy and chaotic morning. That put a very bitter taste in my mouth over this store/management. However AGAIN Si and B save the day and make sure Im always taken care of and I can't explain enough how much I appreciate their great customer service! Keep smiling guys! – Allyssa Brown
Planet Jane in Ypsilanti is always clutch. They consistently have some of the best deals on BANNED Edibles, and I love that they carry my favorite ready-to-eat BANNED Potcorn – Garlic Parm 🔥 Staff is super friendly, knowledgeable, and actually helps you find the best value instead of just rushing you through. Great vibes, great prices, and a solid selection every time I stop in. Definitely one of my go-to spots in Ypsi. – Dakota R
