Theory Wellness is a small batch marijuana company with medical and recreational cannabis dispensary locations in Massachusetts & Maine.
I spoke to my Bud Tender and informed him that last time I was in, I ordered screens but received an empty package. He replaced what I did not receive last time. I was also offered free cases of Hi5 due to the amount I spent on my order. I am very happy with the warm welcome I always get when walking into the store. The customer service is up and above the best I have had. Thank you very much! – Wendy Georgiann R
I purchased an accessory piece less than a week ago and was flatly refused a return, despite reaching out promptly. When I tried to explain my position, staff literally talked over me. Not interrupted—talked over. It was clear they had already decided they didn’t care what I had to say. Plenty of other dispensaries — do yourself a favor and go to one of them. Just stay away. – Stephen Taylor
Beautiful store, the employees are very easy going and extremely helpful. Prices are great, the product is great, and the employees are great. I will definitely recommend to my friends ! – Dennis Abbott
Good selection, decent prices. Ordering platform was not helpful. Attempted to pre-order at 8pm, as I live a distance and wanted to ensure that my items would be ready. The system would not process my request. If your business turns off ordering at a certain time, it would be helpful if that was published on your website. – Rebecca Dukette
very strange interaction my boyfriend just had with a budtender who refused a recreational sale because he mentioned sharing the joint with me – Patti Marabello
