Shop Trulieve's Phoenix – North Mountain, AZ dispensary for local pickup. Find your perfect strain for relief or recreation and enjoy a seamless purchasing experience.
I am a 3 times a week everybody knows my name girlie. I come in for the same exact day every time. Now my favorite 10 for $40 pre roll deal is gone? Or it's on rotation? AND all the good budtenders are gone. Seriously home dude today didn't know what I was talking about when I told him put the roll one pre rolls with the lower percentages back and give me the modern flower. There is no point in buying the roll ones if the modern flower is the same price. I had to explain it 3 times before it clicked in his head. The people who are here now clearly do not care and do not know anything at all about what rhey are selling. This place is going down hill really quick. I used to tell everyone to come here over all others. Now I seriously considering never going again. Maybe stop getting rid of the shit that brings people in. – Betsy Randal
Your store is nice enough, the employees are nice enough… Not well Run but gets the job done. Prices are good Were you receive an absolute one by not having a functional online service. This is embarrassing for 2026. You're doing this on purpose… dutchie is terrible. I have an account it won't let me login… I can't even see the password because it's behind the keyboard can't be fixed can't be moved doesn't have the eye button so I can see the characters I'm typing It's just kind of tiring how you the conglomerates just kind of took over the whole industry and then just make everything not functional when it was. I just really feel like me dropping my name and my phone number and a very simple online is good for both of us I worked at a dispensary once and at the end of the day we had to put some orders away. Not that big a deal if people don't show up… Way way better than just not letting people do it I've tried multiple times can't be done without logging into either Google or Apple… What if I don't have both of those what if I don't want to give it to you… It's just just embarrassing Please fix it – Diggy d
Trulieve on 19th Ave and Peoria has outstanding customer service. The gentleman at check-in was incredible — welcoming, patient, and genuinely went above and beyond. He made the entire experience smooth and honestly made my day. You don’t see service like that everywhere. Thank you to the team, and especially to him, for the kindness and care. I’ll definitely be back. – Nicholas Vaden
Absolutely LOVE this store, and the people who work here. Ive been a weekly regular for years, and they've always given me great customer service. Specifically Ari, Devonte, and Mari (cant remember her full name but i know it starts with Mari lol). Everyone who works there is amazing though, no complaints:) I always leave in a better mood! – Brionna Gereb
Loved this place, close to home, very friendly staff however my visit today lacked any type of customer service. I was #2 in line while I stood while customers ahead of me still deciding wth they wanted…..I get it! I worked in retail, plus we're potheads! Line was 5 deep , 10 minutes later, with an online order being called before me! Again,.I get it! Either u need extra help or have mgnmt step in to clear the lines! What good does it do to let all these ppl in if they're just gonna wait in a forever line to purchase! To add, instead of being apologetic for wait time by staff, I felt verbally attacked after waiting 10 + minutes and voicing my frustration by both staff members! – Shari Peters
